Primary responsibilities of this role include delivering various services to Workday Success Plans customers focussed on Workday Extend applications. To be successful, you will:
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Guide customers through Workday configuration, providing expert advice and best practices.
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Demonstrate Workday capabilities and lead customers towards optimal solutions.
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Resolve product configuration challenges and optimize solutions to meet business needs.
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Cultivate strong customer relationships through effective communication, presentations, and consultations.
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Develop and deliver webinars that showcase Workdays potential for achieving business goals.
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Champion Workday product expertise, staying current with Workday certifications and the product roadmap.
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Keep up with industry best practices and engage with customers on relevant topics.
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Contribute to programs that drive customer feature adoption.
In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:
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Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
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Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
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Provide one-on-one customer configuration designs
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Deployments including full deployment of Workday features
About You
Basic Qualifications for Integrations Consultant :
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2 years of Extend experience, p referably Workday Extend certified.
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6 years of Workday Integrations experience
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Overall 8+ years of experience in consulting or customer-facing environments
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Hands-on experience with web services/application types (REST or SOAP).
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Familiarity with data formats (JSON, XML).
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Proficiency in Java, JavaScript, Python, or similar programming languages.
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Interest in learning about authentication technologies (OAuth, JWT, etc.).
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A problem-solving mindset and a desire to engage with customers and grow professionally.
Other Qualifications:
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Certified or ability to certify in Orchestrate for Integrations (O4I).
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Ability to gain a thorough understanding of Workday concepts as new features are released
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Ability to distill complex concepts into understandable presentations for our customers
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Ability to multitask and work on multiple engagements and deliverables simultaneously
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Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision-making
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Excellent verbal and written communication skills in English
Employment Type: Full Time, Permanent
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