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61 Team Leadership Jobs in Gurgaon / Gurugram

Team Lead

Teleperformance (TP)

3.9

based on 30k Reviews

2-6 years

₹ 2.5 - 4.75L/yr

Gurgaon / Gurugram

5 vacancies

Team Lead

Teleperformance

posted 3d ago

Job Role Insights

Key skills for the job

Atlassian Team Handling Team Leading Team Leadership

Job Description

Team Lead | WFH | Domestic Process |

Roles and Responsibilities-

Monitor and analyze team performance against established KPIs.
Develop and implement strategies to improve team performance and achieve targets.
handle escalated customer issues and resolve complex problems.
Manage team schedules, attendance and leave requests.
Identify training needs and implement appropriate training programs.

Eligibility-

Experience as a Team lead of 1 year on paper.
Experience working in E-commerce process.
Graduation is must.

Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Team Lead roles with real interview advice

What people at Teleperformance are saying

3.5

Rating based on 718 Team Lead reviews

Anonymous · Customer Success, Service & Operations in Indore

Likes

The job security is good.

Dislikes

The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.