Team Lead Ops || Telecome Chat || Noida || Virtual Interviews

iEnergizer Noida is hiring for the Team Lead Ops Position.

Process - International Telecome Process

Work Location - iEnergizer, A 37, Sector 60, Noida, U.P.

Job Description: -

• Candidate must have experience in International Chat Process Customer Service.
• Should be a Graduate with good communication skills in English.
• Knowledge in BPO work culture and working as Team Lead or Lead Operations on papers for minimum 1 Year.
• Prefers candidates from Telecom Chat process.
• Should hands on experience in Team management and KPI's like AHT, CSAT/NPS & DSAT, Shrinkage, Attrition, Occupancy and Rostering.
• Willing to work in US shift timings.

What we Offer: -

• Salary up to 6.8 LPA
• 5 Days working
• Rotational Shifts and week off
• Medical insurance
• Attendance Allowance

Virtual interviews!!

Interested candidates can Call/WhatsApp HR Kailash - 8800450667

Looking for Immediate joiners.

References are highly appreciated!!!