Area Collections Manager (7-10 yrs)

About CreditVidya :

- We are the embedded lending Arm of CRED, we provide lending as a service, this enables any internet business to provide financial services to their customers, using our Technology Full Stack, thereby enabling our digital and capital partners to increase their customer engagement, penetrate money better, faster, at affordable rates.

- With 10+ years of industry presence, our journey started as an alternate data company and today we are the pioneers and leaders in alternate data and with our technology full stack we are also India's no 1 embedded lending company, having worked with over 55 financial institutions in the past including all major banks and NBFCs.

Why are we called so? - We process more than 1 TB of data every day, and with more than 1500 data points to evaluate, our AI/ML is so advanced that we get a clear segregation between the eligible customers and non-eligible customers, just to add numbers to the same our delinquent rate is better than market.

- Does this mean that our technology is complex? No! our solution is so simple that we can engage any of our partners by calling a simple API, thereby engaging customers within their framework, in short, any Internet platform player who wants to offer financial services at affordable rates to their customers can do effortlessly using our technology, - Today we not only serve the salaried market but also serve the underserved market which does not have easy access to credit.

Why should you join CV? We as a company have grown100 times in the last 2 years, with MOM increase of 25%, and now with CRED acquisition we have capital flowing in , which will accelerate our growth, and we sure everyone who wants to accelerate his/her career would want to join us and get to work with industry best people.

We have a good size of employees from premier colleges and the average tenure that an employee spends with us is 4 years.

Experience Required:

- 7-10 years

Role and Responsibilities:

- Drive collection strategy including day to day monitoring, tracking and delivery of the collection's portfolio assigned.

- Drive company's goal related to collections and meet the targets related to Collection Efficiency, Bucket wise Collection, NPA management, Roll back % on Digital collection and design an escalation and control process for the defaults on any of these important metrics.

- Day to day team management, mentoring, up-skilling & ensuring engagement, performance and retention of team.

- Oversee identification and resolution of fraudulent practices and mitigate risk through changes in policy and process.

Functional Competencies:

- Ability to develop and implement strategic plans in line with the company objectives.

- Manage productivity by fixing productivity parameters for collection executives and Area Collection Managers - Sound Knowledge on Basic fundamentals of collections, bucket management & NPA recoveries including regulatory guidelines in collections.

- Experience in using analytics to improve the collection's efficiencies.

- Ability to drive Automations and digitization in the various processes associated directly or indirectly with collections.

Leadership competencies :

- Leadership qualities to handle, develop & drive large teams spread across geographies.

- People Management skills: Recruitment, on boarding, training, development and assessment of team and partners - Good interpersonal & communication skills.

- Ability to interact with cross functional teams for bringing synergy into overall delivery.

- Agility & flexibility to drive new initiatives.

- Manage daily tracking, monitoring of teams to ensure performance