Revenue Operations Associate - SalesOps/Analytics - SaaS (2-5 yrs)

About Zenskar:

Zenskar( https://zenskar.com ) is building new-age billing and pricing infrastructure for SaaS companies. As SaaS pricing evolves from vanilla subscription based models to more granular usage based models, billing and pricing infrastructure needs to be completely reimagined.

Zenskar is founded by Apurv Bansal - ( https://www.linkedin.com/in/bansalapurv/ ) & Saurabh Agrawal - ( https://www.linkedin.com/in/saurabh-agrawal-20312b2a/ ), who sold their previous startups to Snapdeal and Gaana respectively. They have experience at organizations such as Google, Basepair, Elevation Capital, IIT Bombay, IIT Delhi and Harvard Business School. We are funded( https://www.notion.so/Founding-team-Zenskar-972567c970234aa59302730ceaef001a?pvs=21 ) by marquee global investors, including Bessemer Venture Partners( https://www.bvp.com/ ). We are building our founding team, and are looking for folks who are excited about learning and meaningfully shaping the trajectory of an early stage startup from Day 0 in its journey. We're default alive: http://www.paulgraham.com/aord.html Go to Market @ Zenskar In order to succeed, SaaS companies need to innovate not only on product, but also GTM (go to market). An innovative, multi-pronged GTM approach is critical to stand out and attract customers. The good part is that we are building a "pain-killer", as opposed to a "vitamin", which makes it much easier to sell and market. The pain is severe, the product is best in class, and the market is huge - it doesn't get better than this. We are selling to the mid-market and enterprise, with a fairly high touch sales process. We are setting up best-in-class sales machinery to scalably and predictably drive revenue.

Website

https://www.zenskar.com/

Company Size

Startup / Small Enterprise

Working Days

5 days/week

Office Location

Kalyan Nagar, Bengaluru

Role & Responsibilities:

- As the RevOps Associate, you will manage key areas of the Revenue/Sales Operations function, including process improvement, cracking 0 to 1, building and managing your own team, and compensation planning.

- In this role, you will serve as a trusted partner to stakeholders across the company, driving strategic initiatives via data-driven insights to contribute to overall revenue growth. The ideal candidate brings expertise in Go-to-Market strategy and operations, with a proven track record in high-growth, fast-paced enterprise technology environments.

If you're someone who thrives on solving complex problems with flexible and innovative approaches, then keep reading. You're at the right place.

CRM & Data Management:

- Manage and optimize HubSpot CRM, ensuring data integrity, automation, and accurate tracking of leads, deals, and revenue.

- Implement best practices for data hygiene, maintaining clean, standardized, and enriched data for sales reporting, revenue analysis, and customer insights.

- Improve lead routing, scoring, and segmentation to enhance sales and marketing efficiency.

Reporting & Analytics :

- Develop dashboards and reports using Power BI, Tableau, and Excel to track pipeline health, conversion rates, and revenue trends.

- Ensure accurate revenue forecasting and deal tracking.

- Conduct data analysis on sales and marketing performance, providing actionable insights to drive growth strategies.

- Support leadership with ad hoc data requests and ensure that they have access to accurate and up-to-date insights.

Process Optimization & Automation :

- Identify inefficiencies in current revenue processes and recommend improvements to improve productivity.

- Automate workflows in HubSpot and other RevOps tools to streamline workflows and enhance operational efficiency across functions

- Drive CRM Adoption across teams

- Implement effective sales compensation plans

Tech Stack Management :

- Manage and optimize the tech stack such as Hubspot, Outplay, Clay, Tracxn and other sales tech platforms and agencies.

- Ensure system integrations between CRM, marketing automation, and customer success tools function smoothly.

Cross-Team Collaboration :

- Facilitate seamless communication and data sharing between sales, marketing, and customer success, ensuring alignment on processes and goals to drive overall revenue growth by breaking down silos and coordinating efforts.

- Organizing regular meetings, sharing insights, and keeping all teams informed about key performance indicators (KPIs) to maintain alignment on strategy.

Ideal Candidate:

- Experience: 2-5 years in Revenue Operations, Sales Operations, or Business Analytics

- CRM Expertise: Hands-on experience with HubSpot CRM (workflow automation, reporting, integrations).

- Technical Skills: Proficiency in SQL, Excel, and BI tools (Tableau, Looker).

- Analytical Mindset: Ability to interpret and leverage data for decision-making with a keen attention to detail and accuracy.

- Strong communication skills, both written and verbal, with the ability to explain business processes and solutions for sales tech stack system issues to non-technical users

- Ability to learn quickly, with a problem-solving mindset and a proactive approach to addressing challenges.

- Excellent organizational and time-management skills to balance multiple tasks effectively.

- A desire to learn and grow within the revenue operations function, with a focus on building expertise in CRM systems, data analysis, reporting, and process optimization.

- Data Hygiene: Strong understanding of data quality, governance, and standardization best practices.

- Process-Driven: Experience improving and automating RevOps processes to enhance efficiency.

- Willingness to get your hands dirty and do the grunt work in the early days

- Self-driven individual with high ownership and strong work ethic

- Ability to build, manage and motivate a team

- Not taking yourself too seriously

Perks, Benefits and Work Culture:

- Variable: Based on performance

- ESOPs (for full time roles)

- Hybrid (Bangalore)

Benefits (for full-time roles):

- Health insurance

- Generous vacation policy

- Learning and development budget

- Team events and company offsites

- Maternity and Paternity benefits

- Company Laptop

- Friday game nights