Account Manager

Responsibilities:

• Client Relationship Management:
  • Build and maintain strong relationships with clients.
  • Understand client needs and expectations.
  • Proactively identify opportunities to enhance client satisfaction.
  • Resolve client issues and concerns promptly and effectively.
• Account Planning and Strategy:
  • Develop and implement account plans to achieve revenue and growth objectives.
  • Identify key opportunities and challenges within the account.
  • Develop and execute strategic initiatives to drive business growth.
• Sales and Revenue Generation:
  • Identify and pursue new business opportunities within assigned accounts.
  • Negotiate contracts and close deals.
  • Achieve sales targets and revenue goals.
• Project Management:
  • Oversee and manage client projects from initiation to completion.
  • Ensure projects are delivered on time, within budget, and to the client's satisfaction.
  • Monitor project progress and address any issues that arise.
• Team Collaboration:
• Collaborate with cross-functional teams to deliver exceptional client service.
• Coordinate with sales, marketing, and operations teams to ensure seamless execution.
• Share best practices and knowledge with team members.