Asst . Quality Manager

• Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies

• Respond to customer complaints putting in containment actions, full analysis, and implementing short-term and long-term countermeasures

• Champion a program for the implementation and sustainment of a continuous improvement culture

• Update quality documentation and communicate to carry forward lessons learned from quality concerns in new customer contracts

• Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits

• Introduce new systems and procedures where appropriate

• Train others in all aspects of the quality system and application of procedures

• Undertake internal and process audits of the Quality Management System (QMS)

• Establish and refine quality sign-off instructions, standards, and documentation

• Report against agreed quality metrics on a monthly basis

• Lead regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality

• In conjunction with the Supplier Quality Assurance function, reduce the effect of non-conforming supplier materials on the production area quality

• Produce written reports and make presentations

• Undertake continuous training and development

• Perform root cause analysis and resolve problems

• Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required

• Develop, implement, and manage key performance indicators (KPIs) for each area of responsibility

• Set department objectives/KPIs and review and assess ongoing performance of direct reports

• Ensure KPIs are met by working to the overall plan, including management of, and reporting

• Report on achievement of targets and identify any actions required

• Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors

• Conduct risk assessments of processes and tasks in the department

Required Skills/ Abilities:

• Excellent leadership and man- management skills

• Excellent interpersonal skills

• Ability to manage a variety of cross-functional team members

• Excellent written, verbal and presentation skills

• Excellent organizational and follow-up skills

• Competent in problem solving, team building, planning and decision making

• Commercially aware

• Regular follow up SOPs Documentation, Kaizen, 5S, Maintain Documents.

• Relevant manufacturing/engineering degree is preferred, or HND, B. Tec Professional

• Certification programs in Six Sigma, Quality Improvement associate, quality auditor, and quality engineer. QMS (Inward Quality, Online Process Control, Final Quality Control),

• Significant experience in a high-volume manufacturing environment,

• Experience of working in Quality Assurance

• Experience of dealing with customers and suppliers.