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RSM US in India
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17 RSM US in India Supervisor Jobs
ServiceNow Supervisor
7-11 years
₹ 18.15 - 28L/yr (AmbitionBox estimate)
Hyderabad / Secunderabad
1 vacancy
ServiceNow Supervisor
RSM US in India
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Essential Duties and Responsibilities:
- Managing and supervising support/development staff
- Stakeholder engagement, communication, and training
- Support customers across various time zones
- Working with cross-functional teams
- Providing on-call support
- Monitoring SLA and Act as escalation point
- Assessing problems
- Identifying and assessing technical solutions
- Troubleshooting and solving existing problems
- Managing enhancements using an Agile Framework.
- Basic Qualifications:
- Must Have
- Minimum 7 years of total IT experience
- Minimum 5 years of ServiceNow Support and Development experience
- BE/BTech degree in Computer Science, Information Systems or equivalent field
- ServiceNow Certifications - CSA plus 1 mainline certification
- Good to have
- ITIL Foundations v3 certified, v4 preferred.
- ServiceNow Certifications CAD, CIS-ITSM, CIS-SPM, CIS-CSM.
Employment Type: Full Time, Permanent
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What Supervisor at RSM US in India are saying
Rating based on 16 Supervisor
reviews
Anonymous · Engineering - Software & QA
in Bangalore / Bengaluru
1. Great Salary - On time Salary. 2. Great Work-Life Balance. 3. Job Security. 4. Skill Development. 5. Work Satisfaction. 6. Company Culture. 7. Work From Home Setup as well.
- Salary - Excellent
1. Sometimes there are less work. 2. Upskilling and certifications on Tools & Technology will matter.
Supervisor salary at RSM US in India
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What RSM US in India employees are saying about work life
RSM US in India Benefits
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