Role & Responsibilities
- Performing outbound calling to new and existing wireline/wireless residential customers offering telecommunications products and services.
- Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about.
- Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending.
- Simultaneously navigating through multiple systems and tools while interacting with customers.
- Processing customers orders and ensuring its accuracy and completion.
- Participating in continuous training sessions and sharing best practices.
Preferred Candidate Profile
- Qualification : UG, Graduate, Post Graduates can apply
- Mandatory International BPO experience required
- Minimum 1 year of experience is required in Outbound Sales/B2B or B2C Sales/Debt Collection
- Excellent communication in English.
- Should be comfortable in night shifts and rotational week offs.
Perks and Benefits
- Salary Range: 4.50 LPA - 4.75 LPA + Variables based on performance
- Medicare Facility (free online consultation with Doc)
- Working Model: 24*7 (work from Office)
- Location: Gurgaon/Noida
- Free pick up and drop facility will be provided within 35 Kms range.
Employment Type: Full Time, Permanent
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