Team Leader - Software

7- 8 years in IT, including 5+ years in Oracle Fusion Finance and ERP Cloud.
o Participated in 3+ Oracle ERP/Finance Cloud implementation or support projects.
Skills
o Strong knowledge of financial business processes and Oracle Cloud Financial Modules GL, AP, AR, FA.
o Proficiency in SQL, OTBI/BIP/FRS reports, FBDI, ADFDI, and BPM workflows.
o Ability to analyze software log and trace files to resolve issues.
o Strong customer service orientation with excellent problem solving, communication, and stakeholder management skills.
o Experience in localization and security setup is a plus.
Technical Skills
o Familiarity with external data integration to Oracle Fusion Applications.
o Ability to relate product functionality to business scenarios for customer implementations.
Provide functional support for Oracle Cloud Financial Applications, addressing customer production issues, tracking incidents, troubleshooting, and resolving complex cases.