Business Development Manager - IT (8-10 yrs)

About the Role:

- We are seeking a highly motivated and results-driven Business Development Manager with a robust technical sales background to join our dynamic team.

- This role is pivotal in driving our growth by acquiring new clients, managing key accounts, and ensuring exceptional service delivery.

- The ideal candidate will possess a deep understanding of cloud solutions, SaaS, PaaS, automation technologies, and have a proven track record in field sales, preferably within the BFSI sector.

- You will be responsible for building and maintaining strong client relationships, achieving sales targets, and staying abreast of the latest technological advancements.

Key Responsibilities:

Hunting and New Business Acquisition:

- Proactively identify and pursue new business opportunities within the target market.

- Generate leads through networking, cold calling, and industry events.

- Develop and deliver compelling sales presentations and proposals.

- Conduct thorough market research to identify potential clients and industry trends.

Key Account Management:

- Build and maintain strong, long-lasting relationships with key clients.

- Understand clients' business needs and provide tailored solutions.

- Act as the primary point of contact for key accounts, ensuring high levels of client satisfaction.

- Proactively find upsell and cross sell opportunities within existing accounts.

Service Delivery & Client Engagement:

- Collaborate with the delivery team to ensure seamless service implementation.

- Monitor project progress and address any client concerns or issues.

- Conduct regular client meetings to review performance and gather feedback.

- Ensure a high level of customer satisfaction by regular engagement.

Sales & Target Achievement:

- Develop and execute strategic sales plans to achieve and exceed sales targets.

- Forecast sales accurately and provide regular updates to management.

- Track and analyze sales performance metrics to identify areas for improvement.

- Develop and implement strategies to increase market share.

Field Sales:

- Conduct regular on-site visits to clients and prospects.

- Build and maintain a strong field presence within the target market.

- Represent the company at industry events and conferences.

- Be able to travel as needed.

Client Acquisition & Retention:

- Develop and implement strategies to attract and retain clients.

- Identify and address client pain points to enhance satisfaction.

- Foster a culture of customer-centricity within the sales team.

Technology Awareness:

- Stay up-to-date with the latest advancements in cloud, SaaS, PaaS, automation, and other relevant technologies.

- Understand and articulate the value proposition of our technology solutions.

- Provide technical expertise to clients and internal teams.

CRM & Reporting:

- Maintain accurate and up-to-date records of sales activities and client interactions in the CRM system.

- Generate regular sales reports and provide insights to management.

- Utilize CRM data to identify trends and opportunities.

- Provide accurate sales forecasting.

Who Should Apply:

- 8-10 years of proven experience in technical sales, preferably in IT services (cloud, SaaS, PaaS, automation, etc.

- Strong field sales experience with a track record of achieving sales targets.

- Experience in the BFSI sector is highly desirable.

- In-depth knowledge of cloud solutions, SaaS, PaaS, and automation technologies.

- Excellent communication, presentation, and negotiation skills.

- Proven ability to build and maintain strong client relationships.