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22 Shadowfax Technologies Jobs

Customer Support Executive

0-5 years

₹ 2 - 2.25L/yr

Bangalore / Bengaluru

1 vacancy

Customer Support Executive

Shadowfax Technologies

posted 14d ago

Job Role Insights

Flexible timing

Job Description

Role & responsibilities

  • Assisting Delivery Partners: Providing support to delivery partners, including onboarding, training, and addressing their queries.
  • Client Interaction: Communicating with clients to understand their logistics needs and ensuring their satisfaction with services.
  • Problem Resolution: Addressing and resolving issues related to deliveries, payments, and other operational challenges.
  • Process Improvement: Identifying areas for improvement in customer service processes and suggesting enhancements.

Preferred candidate profile

12th pass

Fluency in Hindi and English


Perks and benefits

Salary in Hand: 16000-17000 + PF + ESIC


share cv at asmita.naik@shadowfax.in



Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support Executive roles with real interview advice

Top Shadowfax Technologies Customer Support Executive Interview Questions

Q1. Can you explain the meaning of performance Management as stated in your CV
Q2. What are the benefits of performance Management in an organization.
Q3. What are some methods that you use for analyzing your logistics team's performance?
View all 47 questions

What people at Shadowfax Technologies are saying

3.6
 Rating based on 7 Customer Support Executive reviews

Likes

Shadowfax Technologies is a great place to work but our job is not secure company will kicked out u any time & very most issue is salary your salary date is 7th of the month but u will receive your salary 10th 11th of the month I otherwise working environment is very good all employees are friendly I request to the shadowfax plzz don't use any employee for the several time secure the employe job

  • Work satisfaction - Good
  • +2 more
Dislikes

Salary & job not secure

  • Salary - Poor
  • +3 more
Read 7 Customer Support Executive reviews

Customer Support Executive salary at Shadowfax Technologies

reported by 40 employees
₹1.7 L/yr - ₹3.1 L/yr
19% less than the average Customer Support Executive Salary in India
View more details

What Shadowfax Technologies employees are saying about work life

based on 1.4k employees
59%
58%
46%
88%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Shadowfax Technologies Benefits

Work From Home
Soft Skill Training
Job Training
Health Insurance
Team Outings
Cafeteria +6 more
View more benefits

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Shadowfax Technologies Bangalore / Bengaluru Office Location

View all
Bengaluru Office
Headquarter
1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala Bengaluru
560095

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