AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
8 SBI Cards & Payment Services Senior Manager Jobs
Senior Manager - Portfolio Strategy
4-7 years
Gurgaon / Gurugram
1 vacancy
Senior Manager - Portfolio Strategy
SBI Cards & Payment Services
posted 4hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
About Us
SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.
SBI Card is proud to be an equal opportunity inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.
Join us to shape the future of digital payment in India and unlock your full potential.
What s in it for YOU
- SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
- Admirable work deserves to be rewarded. We have a well-curated bouquet of rewards and recognition program for the employees
- Dynamic, Inclusive and Diverse team culture
- Gender Neutral Policy
- Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
- Commitment to the overall development of an employee through a comprehensive learning development framework
Role Purpose
The role is responsible for ensuring the implementation of strategies policies to ensure portfolio growth, maintaining delinquencies within benchmarks through regular tracking mechanisms together with designing and launching new campaigns to achieve organization goals.
Role Accountability
- Maintain sustain profitability in Encash Portfolio and delinquency rates below benchmark levels
- Offer encash CLI to low and marginal-risk segments, which act as an NEA builder for the portfolio
- Effective Utilization of data from other bureaus to offer encash to customers
- Track monitor portfolio performance and take corrective actions to maintain the portfolio delinquency within benchmark rates
- Identify opportunity or stress segments in the portfolio and take appropriate actions(+ve and -ve actions)
- Conduct data analytics, modeling, and segmentation for portfolio management
- Cull out segments to optimize the x-sell coverage of the portfolio
- Promote customer-driven actions (increase income-driven limit assignment)
- Create and monitor portfolio Performance dashboard on time every month
- Review transaction declines daily and highlight the gaps and abnormal pattern
- Support the implementation of all regulatory guidelines and network enhancements
- Drive portfolio management initiatives through the credit cycle management framework by working in partnership with marketing, IT, operations and collection team
- Deploy AI /ML /Automation techniques in business processes to enhance process efficiency and customer experience
- Manage the exit process of all secured cards with partner banks
- Support management of existing relationships and future implementation of any new card network - Visa/Mastercard/Rupay/Amex/JCB
Measures of Success
- Maintain portfolio loss rates and delinquencies within the defined benchmarks
- Maintain authorization success rate within the defined benchmarks
- Design and launch of Campaigns to increase cross-sell as per plan
- Process Adherence as per MOU
Technical Skills / Experience / Certifications
- Expertise in Data Analytic Modelling
- Strong understanding of the cards business dynamics that will drive the analysis
- Expertise in data analytics and system tools such as SAS,TRIAD,V+,Python
- Knowledge of Card networks, Access Control System
Competencies critical to the role
- Stakeholder Management
- Written and verbal Communication
- Analytical Skills Problem Solving
- Process Orientation
- Agility responsiveness
Qualification
Master s degree in economics, statistics or business management
Preferred Industry
FSI
Employment Type: Full Time, Permanent
Read full job descriptionSBI Cards & Payment Services Interview Questions & Tips
Prepare for SBI Cards & Payment Services Senior Manager roles with real interview advice
What Senior Manager at SBI Cards & Payment Services are saying
Rating based on 26 Senior Manager
reviews
Anonymous · Sales & Business Development
in Gurgaon / Gurugram
Likes
Company wise it's a safe organisation
Dislikes
Top management behave like owners of company
- Promotions - Bad
Senior Manager salary at SBI Cards & Payment Services
reported by
203
employees
with 10-18
years exp.
₹10
L/yr - ₹27
L/yr
10%
less
than the average Senior Manager Salary in India
View more details
What SBI Cards & Payment Services employees are saying about work life
based on 4.1k employees
Strict timing
Monday to Saturday
Within city
Day Shift
SBI Cards & Payment Services Benefits
View more benefits
Compare SBI Cards & Payment Services with
HDFC Bank
Compare
ICICI Bank
Compare
Axis Bank
Compare
Kotak Mahindra Bank
Compare
IndusInd Bank
Compare
Standard Chartered
Compare
American Express
Compare
RBL Bank
Compare
Yes Bank
Compare
IDFC FIRST Bank
Compare
Federal Bank
Compare
Bank of Baroda
Compare
Punjab National Bank
Compare
Canara Bank
Compare
Union Bank of India
Compare
Bank of India
Compare
State Bank of India
Compare
Bank of Maharashtra
Compare
Central Bank of India
Compare
Axis Direct
Compare
Similar Jobs for you
Senior Manager - Vendor Risk & Performance Monitoring
5-7 Yrs
Gurgaon / Gurugram
Share an Interview