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Artemis Health Institute

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4.3

based on 308 Reviews

Video summary

1 Artemis Health Institute Senior Executive Job

Sr. Executive - Guest Relations

Artemis Medicare

4.3

based on 308 Reviews

3-6 years

Gurgaon / Gurugram

2 vacancies

Sr. Executive - Guest Relations

Artemis Health Institute

posted 2hr ago

Job Role Insights

Flexible timing

Key skills for the job

Aviation Hospitality Management Guest Relations

Job Description

To assist to collect written feedback from patients/ attendants.
Making them feel that they are in right hands.
To assist to collect written feedback from IPD patients at the time of discharge, compile all data (scores and comments), into a weekly analysis report.
To interact with all discharged patients within four days of discharge and record feedback.
To interact with OPD patients with negative feedback.
To assist to compile & collate scores and comments on weekly basis for OPD and IPD areas.
Oversee OPD & Facility areas.
To give a feeling of special care to the patients/ attendants.
Escalate all verbal complaints to concerned department and follow through till resolved.

Employment Type: Full Time, Permanent

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What Senior Executive at Artemis Health Institute are saying

3.7

Rating based on 8 Senior Executive reviews

Anonymous · Other in Gurgaon / Gurugram

Likes

I think there is always room for growth and improvement"

Skill development - Good

+3 more

Dislikes

Despite my long-standing and commendable service, I am now being asked to resign. This comes as a shock, especially considering that there were discussions about my promotion. Instead, I have been demoted without any explanation, while a junior colleague has been promoted without clear justification.