IT Technology Senior Consultant - Service Execution Owner

IT Technology Senior Consultant - Service Execution Owner for Alert Management (Basis/HANA)

For the Delivery Center in Bangalore, India, we are looking for an IT Technology Sr. Consultant with a strong technical background (Basis / Database expert) to drive various continuous improvement and optimization projects within Event Management.

What you'll do:

As an IT Technology Senior Consultant, you will be responsible for:

• Driving improvement projects / initiatives in Event Management area which includes proactive monitoring topics, monitoring & alert processing enhancement initiatives, validation + adaption of new technical solutions etc.
• Maintenance and management of monitoring environment by providing technical expertise and support.
• Presentation to senior management on service delivery, improvement initiatives, projects etc.
• Planning, setup, implementation and operation of SAP technologies achieving ambitious SLAs
• Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the team
• Coordination with global delivery team / crisis handling / de-escalation initiatives
• Driving war rooms for critical escalations

What you bring:

You will need to be

• BE / B.Tech / MCA from a well reputed institute
• 12+ years of experience in SAP BASIS,HANA
• SAP NetWeaver Certified Technology Consultant/ SAP HANA Certified
• Project member in a large environment and able to work effectively in big and virtual teams.
• Capable in technical documentation and creation of knowledge-based assets (KBAs)
• Customer centricity
• Continuous learner and faster adopter of new technology / process
• Analytical and solution-oriented thinker
• Expert grade communicator with good networking skills
• Willing to work during APJ / EMEA working hours

We are looking for someone who has

• 12+ years of work experience / working knowledge in Basis / NetWeaver / Business Objects, Business Objects Data Services, Databases SAP HANA, SAP ASE etc.
• Cloud monitoring knowledge will be added advantage
• Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases.
• Basic Knowledge in Network and Storage
• Self-motivated to independently identify improvement areas.