6 WNS Senior Associate Jobs in Gurgaon / Gurugram

Job Title: Senior Associate

Job Location: Gurgaon

Shift: 24/7 Rotational Shifts(us shifts)

Qualification- Graduation

Experience- 2 Years International voice(client interface experience

Key Responsibilities:

• Excellent interpersonal skills / communication skills both written and oral
• Strong organizational & time management skills with the ability to multi-task
• Ability to establish and maintain effective relationships with customers and employees
• Must have professional demeanor
• Strong customer orientation
• Possess excellent problem solving skills
• Ability to resolve employee conflicts, problems, and complaints
• Computer proficiency: Windows, Microsoft Word, Excel, Outlook, Teams
• Good knowledge of customer service principles and practices
• 2-3 years Previous experience in a Sales driven Customer Service organization, preferably in a Manufacturing / Production environment is a plus.

If interested kindly apply for same