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4 Scketch Digital Solutions Jobs
Web & CMS Operations Manager
3-6 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Web & CMS Operations Manager
Scketch Digital Solutions
posted 8d ago
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Key skills for the job
Job Description
- Monitor and optimize: Utilize monitoring tools and analytics to track website and CMS performance metrics, proactively identifying and resolving bottlenecks, errors, and security vulnerabilities
- - Implement best practices: Ensure adherence to industry standards and best practices for web operations, security, and content management
- - Lead troubleshooting efforts: Quickly diagnose and resolve technical issues, coordinating with development and support teams as needed
- - Conduct regular audits: Perform comprehensive audits of website and CMS platforms to identify vulnerabilities, performance issues, and areas for improvement
- - Content Management & Optimization: Oversee content operations: Manage the content lifecycle, including creation, updates, maintenance, and archival, ensuring accuracy, relevance, and consistency
- - Optimize for engagement: Implement SEO best practices and content optimization strategies to enhance user engagement, drive organic traffic, and improve search engine rankings
- - Manage multilingual websites: Oversee translation workflows, content localization, and cultural adaptation for multilingual websites, ensuring a seamless user experience across different languages and regions
- - Collaboration & Client Success:- Work cross-functionally: Collaborate effectively with design, development, marketing, and other teams to ensure seamless integration of content, features, and functionality
- - Coordinate with clients: Act as a primary point of contact for clients, providing timely and professional support, addressing their concerns, and keeping them informed about website and CMS performance
- - Manage vendor relationships: Maintain relationships with third-party vendors providing web hosting, security, and other services, ensuring service-level agreements (SLAs) are met and costs are optimized
- - Technical Leadership & Innovation:- Stay ahead of the curve: Continuously research and evaluate new technologies, tools, and trends in web operations and CMS management, recommending and implementing innovative solutions
- - Lead technical initiatives: Drive technical projects, such as CMS upgrades, performance enhancements, and security implementations, ensuring successful outcomes and minimal disruption
- - Mentor and develop the team: Provide technical guidance, training, and mentorship to web operations team members, fostering a culture of continuous learning and improvement
- - Reporting, Analysis, & Documentation: Track key metrics: Generate and analyze reports on website performance, user behavior, and other relevant metrics, providing insights to inform decision-making and drive continuous improvement
- - Identify trends and opportunities: Analyze data to identify trends, patterns, and opportunities for optimization, making data-driven recommendations to enhance website performance and user experience
- - Maintain documentation: Develop and maintain comprehensive documentation of web operations processes, procedures, system configurations, and troubleshooting guides
- - Process Improvement & Innovation:- Streamline workflows: Identify and implement process improvements to enhance operational efficiency, reduce manual effort, and improve overall productivity
- - Embrace automation: Explore and implement automation tools and scripts to automate repetitive tasks and increase operational agility
- - Champion innovation: Proactively seek out new tools, technologies, and approaches to enhance web and CMS operations and deliver value to clients
- ## **Required Qualifications:**- Proven Experience: 7+ years of experience in web operations management, with a strong understanding of CMS platforms (e
- g
- , WordPress, Drupal, Adobe Experience Manager), web technologies (HTML, CSS, JavaScript), web analytics tools, SEO, and content optimization techniques
- - Technical Skills: Demonstrated proficiency in server administration, cloud infrastructure, web security, performance optimization, and troubleshooting
- - Leadership & Communication: Excellent leadership, communication, and interpersonal skills, with the ability to build strong relationships with both technical and non-technical stakeholders
- - Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues and identify creative solutions
- - Organizational Skills: Exceptional organizational and project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously
- - Education: Bachelors degree in computer science, information technology, or a related field
Employment Type: Full Time, Permanent
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