AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
90 SBI Cards & Payment Services Jobs
Vice President
14-20 years
₹ 44 - 62L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Gurgaon / Gurugram
1 vacancy
Vice President
SBI Cards & Payment Services
posted 3hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
- Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
- Dynamic, Inclusive and Diverse team culture
- Gender Neutral Policy
- Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
- Commitment to the overall development of an employee through comprehensive learning development framework
Role Purpose
Responsible for Wing to wing Outsourced Employees Life Cycle Management from Talent Acquisition to Exit Management, Infra facility Management, PSA Management, Cost Management, Performance Management, Regulatory and Statutory compliance and Controls.
Role Accountability
- Manage relationships with the CEO MD level of 5 existing 4 New large PSA vendors, Agreement renewal and addendum basis organizational decisions. Relationship management and timely partner review basis score board and quality matrices. Partner workshop training for enhancement building. Conducting regular calls on meeting sales requirements within TAT
- Manage diversified workforce operations spread over 147 locations and across all Sales Channels, drive and meet hiring numbers as per business targets of different channels
- Ensure smooth Onboarding, Verification and Exit Management of entire 36000+ workforces
- Ensure adherence to statutory and regulatory requirements such as minimum wages, statutory bonus etc.
- Develop implement initiatives for attrition control like recognition of star performers, reason analysis based on exit interviews
- Manage new Site Selection, Suitable premises and its cost comparison and commercial negotiation
- Perform Cost Benefit Analysis of the proposal submitted by stakeholders and internal negotiation
- Oversee site compliance for 250+ Sites across all channels and ensure adherence to guidelines like Fire NOC, Land use, OC and SE as per State Laws and other regulatory requirements
- Ensure timely payout of Infra services to ensure Business continuity and support
- Oversee asset procurement according to the business needs for Channels such as Digital devices, Laptops, Desktops, Printers TABS etc., through vendors
- Initiate a new Requisition for Proposal (RFP) for the selection of a new partner. Identify new Partners to meet with the future business volumes risk diversification. Coordinate with Sourcing, Compliance Legal for Partner Onboarding. Plugin learning from previous SLAs and draft new SOWs to plug the leakages
- Manage approval validations of monthly Purchase Requisition and timely invoice payments
- Perform cost analytics on various components constituting Manpower, Infra, LG, Digital, Branch Commission, and Other Vendor cost
- Manage centralized reporting of sourcing costs to the Business as per the companys requirement Set up a cost control system and Coordination with Finance and stakeholders
- Provide analysis and details of Risks and Opportunities for costs against MOU
- Monitor Partners on SLA adherence and recover penalties as applicable. Develop and analyze Partner Scorecard to give an objective overview to business on partner performance on each SLA and comprehensive channel-wise dashboards on the Life cycle process for National heads FHs
- Improve Process Efficiency with initiatives, Innovation, analyzing data and conducting workouts with internal external teams. Roll out standard process for each partner and share best practices
- Support Compliance, FCU Legal in executing disciplinary action or support required related to investigation. Coordinate with PSAs and Legal to resolve exceptional issues like arrests, manhandling POSH complaints
- Coordinate, plan and perform data analytics on COA, FTE, NFTE and Channel Performance with stakeholders and conduct different forums and meetings to finalize the Cost of Acquisition MOU for Sales channels for the financial year
Measures of Success
- Monthly hiring targets
- Timely resolution of disputes grievances, complaints/ Escalations and Support for investigations
- Achievement of defined SLAs
- Timely calculation and payment of SBI Branch Commission
- Timely Incentive Payouts
- Accuracy %
- Process adherence as per MOU
Technical Skills / Experience / Certifications
- Partner Management experience with sound market knowledge on manpower practices
- Experience in Process standardization Quality related techniques
- Experience exposure on vendor Statutory compliance along with market trend awareness
Competencies critical to the role
- Stakeholder Management
- Strategic Orientation
- Detail orientation
- Process Orientation
- Influencing ability
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Vice President roles with real interview advice
What people at SBI Cards & Payment Services are saying
Rating based on 1 Vice President
review
Anonymous · Sales & Business Development
in Gurgaon / Gurugram
Likes
Brand Name, Recognition, Lineage
- Salary - Good
+5 more
Dislikes
Conservative, Slightly Old School
Vice President salary at SBI Cards & Payment Services
reported by
39
employees
with 14-21
years exp.
₹32
L/yr - ₹62
L/yr
At
par with the average Vice President Salary in India
View more details
What SBI Cards & Payment Services employees are saying about work life
based on 4.1k employees
Strict timing
Monday to Saturday
Within city
Day Shift
SBI Cards & Payment Services Benefits
View more benefits
Compare SBI Cards & Payment Services with
HDFC Bank
Compare
ICICI Bank
Compare
Axis Bank
Compare
Kotak Mahindra Bank
Compare
IndusInd Bank
Compare
Standard Chartered
Compare
American Express
Compare
RBL Bank
Compare
Yes Bank
Compare
IDFC FIRST Bank
Compare
Federal Bank
Compare
Bank of Baroda
Compare
Punjab National Bank
Compare
Canara Bank
Compare
Union Bank of India
Compare
Bank of India
Compare
State Bank of India
Compare
Bank of Maharashtra
Compare
Central Bank of India
Compare
Axis Direct
Compare
Assistant Vice President - Compute & Storage project
5-8 Yrs
Gurgaon / Gurugram
Senior Executive - Invoice Scrutiny & SLA Management
1-4 Yrs
Gurgaon / Gurugram
Share an Interview