Sales Executive

Key Responsibilities:

1. Sales Generation:

• Assist customers in selecting jewellery based on their preferences and requirements.
• Actively promote current collections and new arrivals to meet sales targets.
• Provide detailed information about the quality, cuts, and design of the jewellery pieces.

2. Customer Relationship Management:

• Build strong, long-lasting relationships with customers to ensure repeat business.
• Address customer inquiries and provide solutions to any issues related to purchases.
• Follow up with customers post-purchase to ensure satisfaction.

3. Store Operations:

• Maintain a clean, organized, and visually appealing store environment.
• Ensure accurate billing and proper documentation of all transactions.
• Assist in inventory management, stock replenishment, and product display.

4. Market and Product Knowledge:

• Stay up-to-date with industry trends, new jewellery designs, and gemstone knowledge.
• Offer expert advice on jewellery care, repair services, and custom orders.
• Keep track of competitor's offerings to remain competitive in the market.

5. Promotions and Marketing:

• Actively participate in promotional activities such as events, sales campaigns, and customer outreach programs.
• Suggest improvements in marketing strategies based on customer feedback.

6. Team Collaboration:

• Work collaboratively with the store manager and other team members to achieve sales goals.
• Share market insights, customer preferences, and suggestions to help in product planning and promotions.

Key Skills and Qualifications:

• Education: Minimum of a High School Diploma; a Bachelors degree in Marketing, Business, or a related field is a plus.
• Experience: Prior experience in retail sales, preferably in the jewellery industry.
• Communication: Excellent verbal and interpersonal skills to engage customers and explain product features.
• Sales Skills: Proven ability to meet or exceed sales targets and work efficiently under pressure.
• Customer Service: A customer-centric attitude with strong problem-solving skills.
• Attention to Detail: Knowledge of different jewellery materials, gemstones, and metals, with attention to detail in product presentations.

Working Hours:

• 10 hours per day

Benefits:

• Provident Fund
• Paid Leave
• Daily Snack
• Yearly Bonus
• Health Insurance
• Opportunities for professional growth and development
• A supportive and friendly work environment