All Filters
(1)5 Room Service Jobs in Udaipur
Guest Service Ambassador - Royal Service (Operator)
0-2 years
Udaipur
1 vacancy
Guest Service Ambassador - Royal Service (Operator)
Accor Hospitality
posted 1mon ago
Job Role Insights
Key skills for the job
Job Description
- Telephone Operations: Handle incoming calls promptly and professionally, providing courteous assistance to guests and efficiently addressing their inquiries, requests, and concerns.
- Guest Assistance: Serve as a central point of contact for guests, offering personalized recommendations, arranging services, and ensuring that all guest requests are met with promptness and attention to detail.
- Room Service Coordination: Coordinate room service orders, ensuring accuracy and timeliness in delivery while maintaining clear communication with kitchen and service staff.
- Royal Service Coordination: Facilitate requests and services for VIP and special guests, ensuring that their needs and preferences are met with the utmost care and attention to detail.
- Problem Resolution: Act as a problem solver for guests, addressing any issues or concerns with empathy and professionalism, and escalating matters as necessary to ensure swift resolution.
- Information Dissemination: Provide guests with information about hotel facilities, services, and local attractions, offering personalized recommendations to enhance their stay experience.
- Guest Communication: Maintain clear and open communication with guests, colleagues, and other departments, ensuring seamless coordination and execution of guest requests.
- Administrative Tasks: Assist with administrative duties such as logging guest requests, updating guest profiles, and maintaining accurate records of communications and transactions.
- Service Excellence: Strive to exceed guest expectations by delivering personalized service and anticipating their needs throughout their interactions with Royal Service.
- Previous experience in a guest service or hospitality role, preferably in a luxury hotel environment.
- Exceptional telephone etiquette and communication skills, with fluency in English (additional languages are a plus).
- Strong problem-solving abilities and the ability to remain calm and composed under pressure.
- Excellent organizational skills and attention to detail, with the ability to multitask effectively.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Proficiency in using computer systems and hotel management software.
Employment Type: Full Time, Permanent
Read full job descriptionAccor Hospitality Interview Questions & Tips
Prepare for Accor Hospitality roles with real interview advice
Compare Accor Hospitality with
Marriott International
Hilton
Ihg Group
Wyndham Hotel Group
Hyatt Regency
Radisson Hotels
Oberoi Group of Hotels
Taj Hotels Resorts and Palaces
Lemon Tree Hotels
ITC Hotels
Oyo Rooms
Jubilant Foods Works
Mahindra Holidays & Resorts
Cafe Coffee Day
Devyani International
Burger King
Barbeque Nation
JW Marriott
Pizza Hut
Tata Starbucks
Similar Jobs for you
Guest Service Ambassador - Royal Service (Operator)
Fairmont Hotels & Resorts
0-2 Yrs
Udaipur
Restaurant Manager
Rudr Consultancy Services
4-9 Yrs
Udaipur
Assistant Resort Manager
Rudr Consultancy Services
5-8 Yrs
Udaipur
Food and Beverage Associate/ Executive
Rudr Consultancy Services
1-3 Yrs
Udaipur
Recently Viewed
JOBS
Gushwork
14 jobs
JOBS
Browse jobs
Discover jobs you love
JOBS
GroundTruth
33 jobs
PHOTOS
Growisto
7 office photos
JOBS
Wipro
No Jobs
SALARIES
Apple
SALARIES
Uber
JOBS
IBM
No Jobs
JOBS
BNY
No Jobs
