Senior Manager -Sales

We are Hiring Sr. Sales Manager for West sites at Pune.

Sr. Sales Manager/ AGM- SalesReporting to GM

: Purpose of the role

1. To generate revenue for the organization
2. Smooth functioning of sales and after sales process.
3. To train staff to how to attended customers, support them to negotiate or close deals, financing and completing formalities for the sale.
4. Increasing customer base and creating references.

Key Responsibilities

Sales Targets :

1. Achieving individual and site team sales target.
2. Settings sales targets and objective standards for sales representative
3. Motivating executive to achieve individual sales target.
4. Helping Executive to close deals and ensure that their monthly targets are achieved.
5. Conducting brain storming sessions to understand their thinking process and based on that help them to increase their conversion ratio.( Visits versus bookings)

Role towards management

1. Reporting senior management about the daily sales activities
2. Sending weekly and monthly sales report and analysis.
3. Participating in management meetings.
4. Sharing inputs in meeting which will help to boost sales .

Plan checking and New Launch activities

1. Checking of plans and blue prints before sanctioning
2. Providing inputs on new project floor plans
3. Rectifying the problems and rechecking that the changes have been incorporated.
4. Visiting Location and doing competitor analysis.
5. Preparing of Sales flow for new launch after understanding of project.
6. Preparing costing for new launches after receiving sales area from Head office.
7. Informing offers on new launch.
8. Updating Channel Partners regarding new launch and creating market awareness about our product.

Role Towards Site Executive:-

1. Training of new sales staff.
2. Weekly training of site sales executive for Closing deals, Negotiation Techniques, Grooming.
3. Training regarding various bank finance Scheme, funding options and offers.
4. Building team work understanding their concerns and resolving them.
5. Sharing market knowledge with the executive for proper understating of Competitors
6. Keeping track on daily follow-up of executives.
7. Maintaining discipline and smooth work flow, coordination at site.
8. Taking weekly and monthly meetings.

Role towards channel partner:-

1. Building relations with Channel partners to generated leads.
2. Training the C.P. team to understand our product
3. Tracking CP performance
4. Motivating CPs to increase site visits.
5. Updating Channel partner to new offers and schemes.
6. Giving presentation to CP at the offices.

Role towards Customer Relation Management :-

1. Line up agreements for all the new customers and to ensure agreement process smoothness.
2. Working as a mediator and a support between CRM and Client.
3. Solving customers queries regarding agreement process to help CRM team

Banking:-

1. Dealing with bankers for new financial schemes and offers to promote sales
2. Get project APF for new projects.
3. Coordinating with bank surveyors for work status and their disbursements.
4. Making team members understand and train them on funding options
5. Help team members to close deals with providing solutions where there are down payment issues.

Market research :-

1. Keeping track on market trends and designing schemes and offer to promote sales
2. Analysis of nearby competitors related to price, offers etc.
3. Visit to new project launches of other builders understanding their concepts and sales plans.
4. Understanding customer needs and monitoring their preference

Promotional Activities :-

1. Represent company in exhibitions and events.
2. Suggesting location for display of hoarding.
3. Helping marketing team to analyze digital media of customer walk-in at site.
4. Providing feedback and inputs on promotional activities

Role towards Engineering site team:-

1. Co-coordinating with site engineering team regarding possession.
2. Checking of flats with quality team before delivery to customer.
3. Keeping track of ongoing construction activities related to sales and customer concerns.
4. Reporting CRM team with construction work status report for sending demands.

Role towards customers:-

1. Maintaining long term relations with customers who booked.
2. Generating references to promote sales.
3. Resolving customers concerns from booking till possession.
4. Delivering smooth possession of flats.
5. Attending customers at site briefing and providing project info.
6. Giving project tour and feel of the project.
7. Studying consumer behavior and their preferences
8. Helping customer to filter options (vastu, etc) which will help in closing deals of self and site team

Key Deliverables / Performance Measures

1. Achieving sales targets
2. Identifying market trend
3. Coordination with Co workers
4. Operational Guidance
5. Expanding CP network
6. Building customer relationship.
7. Team Building and leading.

Key Challenges

1. Uncertain decisions.
2. Quality issues.
3. Timelines on completion date
4. Resources

Ideal Candidate For The Role
Knowledge

1. M S office and Excel
2. Auto cad
3. Market Study
4. Banking in terms of loan funding
5. Technically Sound

Skill

1. Negotiation
2. Communication
3. Leadership
4. Strategic Planning
5. Motivational
6. To work under pressure situations
7. Listening skills
8. Good person
9. Good Selling Skills
10. Customer Handling
11. Management Skills
12. Target Oriented

Prepared for Competency Mapping Exercise / Confidential Page 1 of 6