5 Raheja Developers Jobs in Gurgaon / Gurugram

Customer Experience Champion in Real Estate!

Key skills

* Customer-Centric Superstars: Can understand the importance of empathy, active listening, and going the extra mile.

* Problem Solvers: Can navigate challenges with grace and find innovative solutions.

* Communication Masters: Possess excellent verbal and written communication skills, capable of building rapport with diverse clients.

* Tech Savvy Individuals: Comfortable using CRM systems and other digital tools to enhance customer interactions.

* Real Estate Enthusiasts (Preferred): While not mandatory, a passion for the real estate industry is a plus!

* Organized and Detail-Oriented: Able to manage multiple tasks and ensure seamless customer interactions.

* A positive and proactive attitude: Someone who takes initiative and is a team player.

Roles and Responsibilities

* Act as the primary point of contact for clients, providing exceptional support throughout their real estate journey.

* Manage and resolve customer inquiries and complaints efficiently and professionally.

* Proactively anticipate customer needs and provide personalized solutions.

* Utilize CRM systems to track customer interactions and ensure accurate data management.

* Collaborate with internal teams to improve customer satisfaction and streamline processes.

* Gather and analyze customer feedback to identify areas for improvement.

* Contribute to creating a positive and welcoming atmosphere.