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Engaged Employer

Omega Healthcare

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3.7

based on 5k Reviews

6 Omega Healthcare Quality Control Analyst Jobs

QUALITY CONTROL ANALYST - AR

Omega Healthcare Management Services Pvt. Ltd.

3.7

based on 5k Reviews

3-5 years

₹ 3 - 5.976L/yr (AmbitionBox estimate)

Tiruchirappalli

1 vacancy

QUALITY CONTROL ANALYST - AR

Omega Healthcare

posted 15d ago

Job Role Insights

Fixed timing

Key skills for the job

Customer Service Healthcare Auditing QA Engineering Analytical Chemistry Training

+ 1 more

Job Description

The QC is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service and Ensuring that project related quality processes are followed by associates, client specific metrics and internal metrics are achieved, provide coaching to employees, track and trend data for improvement

Responsibility Areas:

Participate in client calls and understand the quality requirements both from process perspective and for targets
Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager
Collect data on individual transactions (chart, claim, EOBs etc) on the errors
Provide face to face feedback and also send emails with the type of errors etc. on daily basis
Coach employees to minimize errors and improve performance
Provide inputs to the training team on common mistakes made to enhance training curriculum
Test files/batches for new clients/processes to be processed as part of familiarization
Generation of QA reports on a daily basis
Attainment of Internal External SLA as per Process Defined.
Strict adherence to the company policies and procedures.

Extensive Quality experience Audits, Coaching training as per process defined.
Min of 1.5 Yrs of Professional and Relevant Experience
Sound knowledge in Healthcare concept.
Excellent Communication skills Verbal Non Verbal
Critical problem solving and issue resolution
Must have Good Product and Process Knowledge
Must have good analytical and judgmental skills
Quality Feedback/Refresher sessions
Prepare and Maintain Quality status reports

Employment Type: Full Time, Permanent

Read full job description

Omega Healthcare Interview Questions & Tips

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What Quality Control Analyst at Omega Healthcare are saying

3.9

Rating based on 109 Quality Control Analyst reviews

Anonymous · Other in Chennai

Likes

Work culture and am associated for long term

Skill development - Excellent

+2 more

Dislikes

There is so many politics. I have around 7+ years experience in omega. But i have been moved to bench and relived. Though i have enough experince i have not promoted as Lead. But i do see many people who comes directly from user to QA and QA to Lead .