Sales Support Associate

At the heart of QIAGEN s business is a vision to make improvements in life possible.

We are on an exciting mission to make a real difference in science and healthcare. We are still the entrepreneurial company we started out as and have today achieved a size where we can bring our full power to many initiatives and to our presence across the globe.
Our most valuable asset are our employees around 6000 in over 35 locations around the world. Our ambition is to ensure we have outstanding and passionate people working in the best teams and we are constantly looking for new talent to join us.
There are few players who have shaped the world of modern science and healthcare as much as QIAGEN, and we have only just started.
If you are looking to advance your career, are seeking new challenges and opportunities, enjoy working in dynamic and international, diverse teams and want to make a real impact on people s lives, then QIAGEN is where you need to be.

Join us. At QIAGEN, you make a difference every day.

Key Responsibilities :

2.Support Sales and related functions of business with data, order to cash process as required, communication & support.

5.Support in project management and strategic planning and initiative

At the heart of QIAGEN are our people who drive our success. We act with passion, always challenging the status quo to drive innovation and continuous improvement. We inspire with our leadership and make an impact with our actions. We create a collaborative, safe and engaging workplace which forms the basis for high performing individuals and teams. We drive accountability and entrepreneurial decision-making and want you to excel your growth and shape the future of QIAGEN.

QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.

Overview Position Description

1. Support management through internal communication, coordination , data analysis , data management ,CRM ( SFDC) management, presentation with MS OFFICE tools, planning support , administration work with professionalism and confidentiality.
2. Sales & Business Coordination and support for commercial teams:
3. Assist business teams with data management and order to cash processing
4. Maintain and update CRM ( SFDC) Records, data generation, reports , analysis, metrics and support
5. Generate Business performance reports for review
6. Order to cash management and inventory data management
7. Coordinate with SCM/CC Team to ensure order fulfillment and payment collection records at all levels
8. Process improvement and collaboration
9. Identify opportunities for streamlining sales operations
10. Work closely with finance , HR, SCM/CC and other departments to facilitate customer and sales experience
11. Maintain highest work ethics, progressive in thought, willing to learn and share , collaborate , show high and create high trust and deliver value

Position Requirements

1. Support management team through internal communication, data management , administration work with rigor, agility, proactive support related to sales, marketing and related areas of business.

1. Excellent analytical and logical reasoning skills towards creating Dashboards, reports and predictive analysis.
2. Consolidating and publishing Daily/ Weekly / Monthly Status reports.
3. Extremely proficient in Advanced Excel, Power point, MS word, Tableau, CRM Salesforce( SFDC) and SAP, AI & CHATGPT along with MS OFFICE 365.Regularly reskill and Upskill.

1. Coordinate order to cash from order punching tracking from distributors and customers, inventory management data, credit control analysis and support , order billing and execution , and tracking payment collection coordination with sales, supply chain, customer care teams Data driven and management
2. Strong work ethics and commitment towards achieving goals.
3. Having excellent data analytical skills for improving business growth, price realization, Margins Discount management & accounts receivables .
4. Effective Communication with the Sales & operations Team & Management .
5. Coordination with sales team for sales budget and revenue achievement.
6. Distributor management, data , analysis and coordination at all levels.
7. Forecast accountability for respective sales team members by monitoring pending & invoiced orders.
8. Primary & secondary Sales Analysis.
9. Answering calls & emails pertaining to sales queries and concerns, business needs promptly.
10. Organize team communication and planning

Personal Requirements

1. Any post graduate with prior strong experience in data management , sales support end to end management( Sales and Order management) , willingness to learn, upgrade , use knowledge on SAP and SFDC, work in teams and collaborate to win
2. Having track record with healthcare companies/Multinationals a big plus
3. Proven quality and accuracy of data analytics skills.
4. Excellent time management skills.
5. Professional decision making and problem solving skills.
6. Demonstrated aptitude for learning about new products and procedures.
7. Ability to work varying schedules to reflect business needs.
8. Good team player as the job requires working closely with other team members.
9. Ability to work under pressure and have an eye for details.
10. Capabilities to multi task across different teams.
11. Trustworthy and smart working ability.
12. Excellent verbal/written communication skills.
13. Willing to learn, collaborate , work in teams and grow

What we offer