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PwC

Compare

3.4

based on 9.1k Reviews

Video summary

2705 PwC Jobs

IN-Manager_ Service Now Developer _Application Technology_

Pricewaterhouse Coopers Private Limited

3.4

based on 9.1k Reviews

8-12 years

Bangalore / Bengaluru

1 vacancy

IN-Manager_ Service Now Developer _Application Technology_

PwC

posted 4hr ago

Job Role Insights

Flexible timing

Key skills for the job

Consulting AutoCAD HTML Service Management CCTV Monitoring Agile Coaching

+ 3 more

Job Description

A career within Service Now, will provide you with the opportunity to help our clients leverage Service Now to enhance their customer experiences

Interact with external customers and development of robust and performant solutions
Create solutions keeping architecture best practice principles in mind for new business requirements
Focus on delivering the solution as configurable and provide alternate solutions wherever possible
Define Approach Solutions for proposals and estimate the work for given scope
Present the proposed solution to existing and new customers and convince them on the thought process
Collaborate with internal stakeholders for development of new propositions
Research new functionality and recommend solutions that deliver customer value

Mandatory skill sets

1. Extensive hands on experience in configuration and implementation of one of the ServiceNow out of the box and custom solutions ITSM, ITBM, HR Service Delivery, ITOM, GRC or Customer Service Management, App Engine

2. Guides ServiceNow design, including consideration for integration and performance

3. Assesses architecture and solution design to support your objectives including alignment and ServiceNow Implementation best practices

4.Offers guidance on prototype and accelerating time from design to development

5. Assesses instance health( platform upgrades, performance, manageability, usability, scalability and security)

5.Should have good experience in creating custom UI pages and custom reports/dashboard

5.Should have experience in handling UI views and customizing the same accordingly

6.Hands on experience with third party web services integration (SOAP and REST)

7.Strong technical skills on web technologies (JAVA Script, XML, HTML, AJAX, CSS, HTTP)

8.ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment

9.System/Process Automation (Orchestration) experience

10.Understanding of ITIL framework

11.Experienced to work in Agile software development environments

12.Ability to clearly articulate his/her point of view and to have Solutioning mindset

13.Prior experience in customer facing roles, along with leading and mentoring team on technical front

14. Prepare Technical proposals, poc s, Demo and present the same to client

15.Very good communication presentation skills, proactive mindset and capacity to learn and work independently

Preferred skill sets

Knowledge on other Service Management products such as BMC Remedy, Freshworks, Ivanti, HPSM etc Experience of rolling outout standard mobile applications available on ServiceNow Experience on implementing chatbots Experience on building custom app using App Engine Knowledge of DevOps automated testing Experience in working on public clouds AWS, Azure, GCP etc Experience in Product evaluation Integration experience with infrastructure monitoring solutions Exposure in defining UX ITIL certified Foundation V3, Foundation 4 ServiceNow certified CSA, CAD, Minimum one from CISITSM, CSM, HRSD, GRC)

Employment Type: Full Time, Permanent

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What people at PwC are saying

What PwC employees are saying about work life

based on 9.1k employees

75%

88%

58%

88%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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PwC Bangalore / Bengaluru Office Locations

View all

Bangalore / Bengaluru (2)

Bengaluru Office

PricewaterhouseCoopers Pvt Ltd, The Millenia, Tower D , # 1 & 2 Murphy Road, Ulsoor Bengaluru
Karnataka 560008

Bengaluru Office

Price waterhouse Coopers, Embassy Golf Links Road, Embassy Golf Links Business Park, Challaghatta Bengaluru
Karnataka 560071