Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

Smile Foundation

Compare

3.8

based on 102 Reviews

1 Smile Foundation Program Manager Job

Project Lead / Program Manager

Smile Foundation

3.8

based on 102 Reviews

5-7 years

New Delhi

1 vacancy

Project Lead / Program Manager

Smile Foundation

posted 2mon ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analysis Hospital Administration Healthcare Social Media Marketing Project Management Recruitment

+ 4 more

Job Description

Smile Foundation works for the welfare of underprivileged children and their families through intensive programs focused on education, healthcare, skilling and women empowerment and Empowering Grassroots. Started in 2002 by a group of young corporate professionals, today Smile has evolved into a national level development organization impacting lives of over 1.5 million underprivileged children and their families with project presence in 25 states across India,10 offices in strategic locations and over 650 employees, besides countless volunteers, well- wishers and supporters.

The organization also holds Special Consultative Status with United Nation s Economic Social Council (ECOSOC), accredited with global organizations like GuideStar, United Way, CAF America, Give2Asia and many more. Furthermore, continuously for past three years Smile is a Great Place to Work Certified organization and is considered Gold Standard in identifying andrecognizing Great Workplace Cultures.

Currently SF has been implementing projects worth Rs 80 Crore across India directly or with the help of grassroot organizations, primarily CSR funded projects of varied scale both in urban slumsand rural areas including aspirational districts in thematic areas mentioned above. The wealth of knowledge emanated from the same is immense, however the same is grouped in systematic manner which can be used for pitching for large projects of long term in nature leading to data driven knowledge products which can be further used in creating large scale impact.

Summary of Role

The Project Lead/Program Manager for the Livelihood Program will be responsible for managing the overall execution and success of the livelihood initiatives in urban areas. This includes planning, implementing, monitoring, and scaling the project while coordinating with various stakeholders. The Project Lead/Program Manager will work to empower marginalized communities by providing skill development, entrepreneurship support, and job placement opportunities, with the goal of improving livelihoods and socio-economic conditions.

Key Responsibilities

Develop and implement a comprehensive project plan, including detailed timelines, deliverables, and resource allocation.
Identify target communities and beneficiaries for the program through needs assessments and data- driven analysis.

Lead and oversee the day-to-day operations of the project, ensuring timely execution of all planned activities.
Ensure alignment of project objectives with the overall mission and goals of the organization.
Supervise the implementation of skill development, and employment initiatives in the urban context.
Coordinate the recruitment, training, and onboarding of program staff, trainers, and mobilizers.

Manage and lead a team of project coordinators, field staff, trainers, and administrative personnel.
Provide guidance, mentorship, and capacity-building support to team members to enhance their skills and performance.
Foster a culture of teamwork, accountability, and continuous improvement within the the team.

Build and maintain strong relationships with key stakeholders, including local governments, NGOs, corporate partners, and community leaders.
Work with industry partners to facilitate job placements, internships and job lead for program beneficiaries.

Develop and implement robust monitoring and evaluation (ME) frameworks to track project progress, outcomes, and impact.
Regularly review and assess data to ensure project goals and KPIs are met, and make necessary adjustments to strategies as needed.
Prepare and submit timely reports to senior management, funders, and stakeholders, detailing the program s achievements, challenges, and opportunities.

Manage the project budget, ensuring prudent financial management, adherence to budget constraints, and efficient allocation of resources.
Prepare financial reports and submit them to the finance team in a timely manner.
Identify areas for cost-saving and ensure cost-effective project implementation.

Lead beneficiary mobilization efforts to ensure enrolment in training programs, or other livelihood opportunities.
Work with urban community organizations to create awareness about the program and ensure equitable access to services.
Provide ongoing support to program beneficiaries, including counseling, mentorship, and follow-up assistance post-placement.

Master s degree in social work, Business Administration, Development Studies, or a related field.
At least 5-7 years of experience in managing large-scale urban livelihood or similar social development projects.
Proven experience in leading teams, managing multiple stakeholders, and delivering on project outcomes.
Strong understanding of urban poverty, employment challenges, and community dynamics.
Strong project management and leadership skills, with a demonstrated ability to meet deadlines and manage complex operations.
Proficiency in ME, data analysis, and reporting.
Familiarity with urban employment trends, vocational training, and entrepreneurship.
A proactive and innovative thinker, capable of problem-solving and adapting to dynamic urban environments.
Passionate about creating sustainable impact and empowering marginalized communities.

9. Competencies

Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Able to give and take during a conversation in a balanced way, listening as well as speaking at appropriate intervals.
Planning and organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
Formal presentation : Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.
Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
Attention to Detail: Pays close attention to information that is overlooked or taken for granted by others. Prefers to look beyond the obvious and does not accept situations or take information at face value. Scrutinizes how things go together, making sure components are indeed aligned and appropriately interrelated.
Time Management: Recognizes that time is a resource to be carefully allocated according to priorities that may be constantly changing.
Contributes to Team Performance: Is an engaged and integral member of a group, recognizing the need for group collaboration, empathy, consensual decision-making and respect for others.

subject line (Jobs) {Your Name}- Position Applied Location at Smile Foundation is an Equal Opportunity Employer Please Note: Only shortlisted candidates would be contacted by the Human Resources Team

1. Smile Foundation collects information from the users in a number of ways, for example when the user:

2. While forwarding a donation for Smile Foundation the well-wishers have to submit some personal information as it would help us ensuring genuine contributions:

Your payment processing details

3. Smile Foundation does not collect or record the user s personal information unless he/she chooses to provide it.

1. General browsing of Smile Foundation website is anonymous and it does not register the user spersonal information except the time, date and place of visits and the name of internet service provider. This data is used only for statistics and diagnosis.

2. By signing up for various services offered by Smile Foundation, the user explicitly authorizes us to collect information based on the user s usage. The information is used to help provide a better experience to the user and is used as per the user s specified instructions.

3. Smile Foundation keeps the user information strictly confidential and this information is secured safely. All relevant information collected through Smile Foundation website is handled and used by internal and/or authorized officials only. It is nevershared with any external agencies or third party individuals.

4. Smile Foundation uses the information givento it in the following ways:

To keep an accurate record of all the donations received
To update users about its happenings and developments through bulletins and newsletters, with an option of not to subscribe for the same
To make sure the user is receiving the most appropriate and relevant information
To find out more about the people who are visiting the Smile Foundationwebsite, donating, or joining its campaigns

5. Usually, Smile Foundation does not store user data. In case of specific sign-ups, the data is stored as per user request. The user can opt to delete all the information he/she has provided by simply requesting such by mail. All information, without exception, will be deleted in two working days.

Individuals who join Smile Foundation s mailing lists via its website or through its campaigning engagements are added to its email database. Smile Foundation does not sell, rent, loan, trade, or lease the addresses on our lists to anyone.

1. Cookies are pieces of electronic information which will be sent by Smile Foundation when a user visitsthe website. These will be placed in the hard disk of the user s computer and enable Smile Foundation to recognise the user when he/she visits the website again.

2. The user can configure his/her browser so that it responds to cookies the way he/she deems fit. For example, you make want to accept all cookies, reject them all or get notified when a cookie is sent. The users may check their browser s settings to modify cookie behaviour as per individual behaviour.

3. If a user disables the use of cookies on the web browser, or removes or rejects specific cookies from Smile Foundation swebsite or linked sites then he/she may not be able to use the website as it is intended.

1. SmileFoundation uses well-recognised and proven technology for payments. Payment information is transferred by the use of an SSL connection which offers the highest degree of security that the donor s browser is able to support.

2. Several layers of built-in security, including an advanced firewall system, encryption of credit card numbers, and use of passwords, protect the collected information.

1. Smile Foundation uses a number of external web services on its site to display content within its web pages. For example, to display video it uses YouTube. As with the social media buttons, Smile Foundation cannot prevent these sites, or external domains, from collecting information on the user s consumption of the content embedded on its site.

2. The Smile Foundation website contains links to other websites for the benefit of its visitors. This Privacy Policy does not apply to such other websites.

3. Smile Foundation is not expressly or impliedly responsible for, or liable to any loss or damage caused to a user by the collection, use and retention of Personal Information by such website in any manner whatsoever. It is important that the users review the privacy policies of all websites they visit before disclosing any information to such websites.

1. As and when the need arises, Smile Foundation may alter its privacy policy in accordance with the latest technology and trends. It will provide you with timely notice of these changes. The users may reach out to Smile Foundation if they have any queries about any changes made to its practices.

Welcome to this web-site of SMILE FOUNDATION. We make public our policy on refund and cancellation of donations received for the social cause on payment gateway as under:-

No refund/cancellation for the donated amount by any donor will not be entertained, the online donations through the online payment gateway.
No cash or refund of money will be allowed.
If any in-kind support received by the donor from any where the material will be reached to the poorest of the poorer communities.
Once received the donation for a cause will not be refunded to the donor. No cancellation to be made. The donation will be used for the community development, children education or women s empowerment.

Use of this site is provided by SMILE FOUNDATION subject to the following Terms and Conditions:

SMILE FOUNDATION reserves the rights to change these terms and conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.

This site and the information, names, images, pictures, logos regarding or relating to SMILE FOUNDATION are provided as is without any representation or endorsement made and without warranty of any kind whether express or implied. In no event will SMILE FOUNDATION be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.

SMILE FOUNDATION does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.

Commercial use or publication of all or any item displayed is strictly prohibited without prior authorization from SMILE FOUNDATION. Nothing contained herein shall be construed as conferring any license by SMILE FOUNDATION to use any item displayed.

Documents may be copied for personal use only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. However, some documents and photos have been published on this site with the permission of the relevant copyright owners (who are not SMILE FOUNDATION). All rights are reserved on these documents and permission to copy them must be requested from the copyright owners (the sources are indicated within these documents/photographs).

SMILE FOUNDATION takes no responsibility for the content of external Internet sites. Other websites that we link to are owned and operated by third parties and SMILE FOUNDATION has no control over them. The fact that we include links to other websites does not mean that SMILE FOUNDATION approves of or endorses any other third party website or the content of that website. We accept no liability for any statements, information, products or services that are published on or are accessible through any websites owned or operated by third parties.

Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and nonproprietary information. If there is any conflict between these terms and conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail.

These terms and conditions shall be governed and construed in accordance with the laws of India.

If these terms and conditions are not accepted in full, the use of this site must be terminated immediately. SMILE FOUNDATION for Social Welfare Service is a registered at

Employment Type: Full Time, Permanent

Read full job description

Prepare for Program Manager roles with real interview advice