Assistant Manager - Front Office

Role & responsibilities

1. Answer incoming and outgoing calls, determine the purpose of calls, and forward calls to appropriate personnel or departments.
2. Maintaining records of all outgoing international calls.
3. Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.
4. Maintain security by following producers monitoring logbook, and issuing visitor badges.
5. Greet customers warmly and direct them to the correct destination.
6. To maintain confidentiality and show discretion.
7. Maintain safe and clean reception area by complying with procedures, rules, and regulations.
8. Maintain and update inventory of the items issued to the reception area.
9. Maintaining & updating the extensions and mobile numbers of existing employees and new joiners.
10. To represent the organization ethically and professionally.
11. All other related jobs are assigned by your reporting manager.