Regional Sales Officer (Executive Sales )

Work Experience Required:

3-5 years experience in working with B2B organisations in Customer Support. Work experience in Plastic industry and knowledge of plastics is preferred

Role Tasks

• Identifying new customers through networking , cold calling ,social media etc.
• Setting up meetings with customers and understanding the technical requirements. Coordinating with the HO team for feasibility studies and technical inputs.
• Ensuring conversion of enquiries /samples to order.
• Regular interaction with customers and keeping a record of customer details and interactions.
• Ensuring PO release.

Tracking adherence to release dates

• Tracking and following up on outstanding customer payments
• Taking regular feedback from customers , analysing and making recommendations to management based on the same
• Ensuring closure of customer complaints within committed timelines
• Analyse the following reports and make timely recommendations to management :

- Monthly Sales Data

- Monthly Lost order analysis

- Monthly Customer complaint tracker

Any other activities assigned by the management from time to time.

Knowledge /Skills/Attributes

• Excellent verbal and written communication skills
• A thorough knowledge of the product offering
• Good knowledge of Word and Excel
• Efficiency and organisational skills
• Administrative skills
• The ability to maintain calm under pressure