ServiceNow SPM - Lead I - Software Engineering

Role: ServiceNow SPM Developer

Exp : 6-8 Yrs

Location : Hyderabad

Position Overview

We are seeking a highly skilled and experienced ServiceNow SPM/PPM Specialist to join our dynamic team. This role involves managing and optimizing our ServiceNow Strategic Portfolio Management and Project Portfolio Management solutions to ensure the successful delivery of projects and strategic initiatives.

Key Responsibilities

• Administer and configure ServiceNow SPM and PPM modules to align with organizational objectives.
• Develop and implement workflows, dashboards, and reports to track project performance and portfolio health.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions within ServiceNow.
• Provide training and support to end-users to ensure effective utilization of the ServiceNow platform.
• Identify opportunities for process improvements and recommend best practices in project and portfolio management.
• Monitor and maintain the integrity of the ServiceNow database and ensure data accuracy.
• Stay updated with the latest ServiceNow features and enhancements to leverage new functionalities for business benefit.

Qualifications

• Extensive Experience working with ServiceNow SPM/PPM modules.
• Strong understanding of project management principles and methodologies.
• Excellent problem-solving and analytical skills.
• Effective communication and interpersonal skills to interact with all levels of the organization.
• ServiceNow certification(s) in SPM/PPM or related areas is a plus.