10 Personal Banker Jobs in Navi Mumbai

Dear Candidate,

Urgent opening with leading bank.

Exp - Grade - CTC

4 Yrs - E2 - 6 LPA

6 Yrs - E3 - 8 LPA

Job Responsibilities :

Sales :

• Maintain Daily Sales Report

• Ensure quality new acquisition on SA and CA for Resident/Non Resident

• Penetration of FD to unique customers

• Sales of Third Party Products to the customers

• Sales of Asset Products

• Enhancing customer wallet size

Managing Classic Portfolio :

• Manage the benchmark no. of customers in the portfolio

• Extend Classic benefits to customers basis identification in eligibility lists/ LTR

• Proactively raising the eligible customers to the classic portfolio within the prescribed product product programme

• Ensure that all classic customers within the portfolio are contacted

Achievement of income plans and other benchmarks within portfolio :

• Ensure that income plans for the month and year are duly met across products

• Achieving of portfolio level benchmarks of and IPH

• Usage of netbanking / Mobile banking , Billpay , RDFD penetration benchmark to be met

• All customers to have valid mobile and email address

Customer services :

• Ensure quality customer service is delivered

• Recording complaints as per the specified process

• Resolving all complaints received (self, branch, other units) within the stipulated TATs

• Ensure appropriate customer communication on closures & copy of that to be filed.

• Preventive complaint management

• Asking for feedback from customers, who may not be complaining

• Promoting all direct banking channels and ensuring that the customer is utilizing the same

Operations:

• Ensure certification of documentation required for opening and maintaining customer accounts

• Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc)

• Maintaining Tatkal kits as per laid down process

• As a locker custodian ensure that locker allotment and all other related operations is as per prescribed process

• Opening of accounts under smart account mode

Interested candidate can revert back with updated resume on qcnaukri1@gmail.com

Any query can call Shrutika : 022-40697708 / 8369367973