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People Group
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Telesales Advisor
People Group
posted 10d ago
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Flexible timing
Key skills for the job
Job Description
Roles and Responsibilities
- Handle customer calls, emails, and chats to provide product information and resolve queries.
- Meet daily targets for sales performance metrics such as conversions, average order value, and first call resolution rate.
- Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction.
- Maintain accurate records of all interactions with customers using CRM software.
- Stay up-to-date on product knowledge and industry trends to provide expert advice to customers.
Employment Type: Full Time, Permanent
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