Inside Sales Executive

Role & responsibilities

Initial Contact: Initiate contact with prospects via inbound and outbound phone calls. Introduce the company and our CPaaS services, providing a brief overview and assessing the prospect's interest.

Needs Assessment: Conduct a thorough needs assessment during conversations to understand the prospect's communication challenges and requirements. Use probing questions to identify pain points and tailor solutions accordingly.

Presentation: Customize presentations of our CPaaS offerings based on the prospect's needs. Highlight key features, benefits, and relevant use cases to demonstrate how our solutions can address their specific business needs.

Overcoming Objections: Address any queries or concerns raised by prospects effectively. Utilize in-depth knowledge of our solutions to provide clarification, offer solutions, and present testimonials and case studies as needed.

Closing the Sale: Guide prospects through the sales process, negotiating terms, discussing pricing, and overcoming final objections to secure the sale.

Follow-up and Documentation: Follow up with prospects after closing the sale, ensuring a smooth transition to the onboarding process by providing necessary documents and paperwork.

Customer Onboarding: Collaborate with customer success or onboarding teams to facilitate proper training and support for new customers, ensuring they can effectively utilize the CPaaS platform.

Reporting and Analysis: Collect and analyze data throughout the sales process to evaluate strategies' effectiveness.

Preferred candidate profile

Perks and benefits