Counter Sales

Role & responsibilities

Brief Summary

The Executive at ORRA Fine Jewellery is responsible for providing exceptional customer service, driving sales conversion, and building long-term customer relationships. They inform customers about new designs, schemes, and offers, support local area activities, and assist with the try-at-home scheme. The ideal candidate should have a minimum of 2 years of relevant experience in retail sales.

Brief Job Description (just an indicative list and not limited to the following)

1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences.

2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement.

3. Support local area activities in collaboration with the Relationship Executive.

4. Assist with the try-at-home scheme based on instructions from the Store Manager.

5. Follow up with potential customers and visit them to close sales.

6. Develop and maintain strong customer relationships.

Desired Skills

1. Minimum 2 years of relevant experience in retail sales.

2. Strong customer service and interpersonal skills.

3. Proven track record of meeting sales targets.

4. Detail-oriented and organized.

5. Ability to work well in a team.

6. Flexible availability, including weekends and holidays.