Onclusive - Lead Content Editor (3-5 yrs)

About the Role:

Everyday, our research team verifies data from thousands of sources, capturing information on a range of subjects using internet research and uploading incoming information.

You will be providing media analysis/insights services for global brands, focusing on Onclusive key markets: US, UK, France, Spain, Germany, Italy, Ireland, etc.

This role entails the analysis and insights of published media content on a wide range of sectors: foreign affairs, politics, economy, entertainment, etc.

As a Team Leader, you will play a crucial role in ensuring the success and efficiency of our team members.

Your responsibilities:

- Analysis of news content.

- Researching and adding content to the Onclusive database.

- Ensure accuracy and consistency while adhering to predefined guidelines.

- Contact organisations via email to confirm the accuracy of our data.

- You will provide summaries, written in British English and American English to provide an overview of the relevant stories.

- Service standards and improvement.

- You will ensure timely delivery against project deadlines, working closely with your Team Leader and communicating any issues that arise.

- Responsibility for content in a specific market.

Communication:

- You will maintain effective and frequent communication with the team to ensure issues are addressed promptly.

- Work with colleagues within your team to ensure consistency of analysis.

Task Management:

- Task Assignment: Assign tasks to team members based on their skills and project requirements.

- Task Tracking: Monitor the progress of tasks to ensure timely completion.

Performance Management:

- Ensure all content on the site is accurate and up-to-date, and that all team tasks are completed to a high standard and to deadline.

- Monitor the overall team performance (Quality + Productivity) and provide feedback.

- Provide feedback and inform the Quality team of quality related issues.

- Quality will be primarily tracked by the Quality team.

Training and Development:

- Internal Training: Conduct & oversee routine internal training sessions where necessary.

- Special Training: Conduct & oversee special training sessions where needed, and inform Quality team of any special training requirements in cases of performance dips.

- PIP Training: Oversee the Performance Improvement Plan training, and inform Quality team of any special training requirements in cases of performance dips.

- Doubt Resolution: Establish and maintain a primary channel for doubt resolution.

Operational Management:

- Attendance: Manage attendance records for the team.

- Make sure the team fills the Team tracker detail on a daily basis.

- Conflict Management: Address and resolve any conflicts within the team.

- Team Handling: Provide guidance and support to team members to ensure smooth operations.

- Admin Work: Handle administrative tasks to support the team's operations.

Project Coordination and Communication:

- Stakeholder Coordination: Work closely with stakeholders to gather and understand project requirements, ensuring alignment with team capabilities.

- Communication of Project Goals: Facilitate effective communication of project details to all relevant parties to ensure everyone is aligned and informed.

- Communicate project goals, timelines, and deliverables with the data operations manager.

Coordination and Reporting:

- Report to Data Operation Manager/Program Manager: Provide regular updates on team performance, task progress, and project status.

- Coordination: Ensure smooth coordination with other departments and managers.

Who you are:

Desirable qualities:

- A proven interest in media culture & understanding of the global corporate and political news agenda.

- Good IT and typing skills and an ability to use the Internet and social media as effective research tools.

- Ability to accurately interpret and summarise press releases.

- Good organisational skills and time management.

- Attention to detail and accuracy.

- Ability to prioritise large volumes of data effectively and work to strict daily and weekly deadlines.

- Flexibility and reliability.

- Team ethic.

Desirable languages:

Mandatory: High level of literacy in American English or British English with strong grammar and spelling.

Knowledge of French, Spanish is a plus.

What we can offer:

- We are a global fast growing company which offers a variety of opportunities for you to develop your skill set and career.

In exchange for your contribution, we can offer you:

- Competitive salary and benefits.

- Hybrid working in a team that is passionate about the work we deliver and supporting the development of those that we work with.

- A company focus on wellbeing and work life balance including initiatives such as flexible working and mental health support.

- We want the best talent available, regardless of race, religion, gender, gender reassignment, sexual orientation, marital status, pregnancy, disability or age.

Experience: 3-5 years