System Consultant

You will join our Financial Systems - Offshoring Accounting operations area consisting of highly skilled employees.
Specifically, you will be part of our Denmark Financial Systems team, consisting of 5 highly skilled system consultants in Denmark and India, who oversee troubleshooting and resolving end user tickets / queries related to ERP application in NNE. We engage and interact with a variety of stakeholders on all levels in the organization. Regardless of which of these many stakeholders we face, our ambition is to take a wingman position: Providing our stakeholders support in manner allowing them a feeling of ERP application support by working together with best collaboration between DK and IN teams. This requires a proactive mindset and approach to solving tickets / queries and a high level of flexibility.

How you might spend your days (Main Roles & Responsibilities)

As a System Consultant, you'll be working with a dynamic, multi-disciplinary team where your daily responsibilities include, but not limited to:

Trouble shooting and Resolving service tickets raised by users, related to NAV (ERP) application issues.
System support when user needs / requested through service desk, accesses issues, new accesses etc
Trouble shooting when NAV / System performance issues / slowness.
Testing of profiles / roles in testing environment (UAT) when required.
Helping users through service tickets received, if any specific issue / functionality issues of NAV application.
Co-ordinating between IT and Operations and resolving tickets.
Liaising with users over call / meeting and troubleshooting the issues.
Flexible to handle any ad hoc requests received from counterpart on related tasks.

Who you are (Preferred Competencies)
We care about who you are as a person. In the end, how you work, and your energy is what impacts the effort we'do as a team.
As a person, you:
You will be part of a highly competent and strong team that has solid experience in this niche.
And you get the opportunity to learn from some of the best.
Our team works passionately and dedicated with their tasks.
A team that is socially engaged and takes care of each other, but also goes the extra step for their activities.
A busy and challenging environment where the days are rarely the same.
The opportunity to gain in-depth knowledge of Financial Systems operations, Projects, and Stake holders across all departments.
We create the framework for a good learning environment, and you help to fill them.

The miles you've walked (Education and Work Experience)
In all positions there are some things that are needed, and others a bonus. We believe these qualifications are needed for you to do we'll in this role:

B.com / BBM / BBA / Economics / M. Com / MBA graduate or similar education in a Financial Systems field
4 to 7 years of experience within Financial Systems Operations.
Coordinating with end users and IT teams to ensure timely completion of tasks with high accuracy.
Good knowledge in ERP systems and Excel
Ability to work independently as we'll as we'll as in team.
Is interested in working in an energetic environment, value engagement, and want to work with highly skilled colleagues
Have very strong stakeholder management and communication skills
Have experience with using MS Dynamics 365, SAP, Oracle, Excel, Projects, as additional advantage.
Are fluent in English, spoken and written.

we're experts bound by a noble cause and driven by passion

NNE is short for Novo Nordisk Engineering. And for all of us who work here, NNE means so much more.
Some of us are driven by working on highly complex projects together with other leading experts.
Others are inspired by a work environment with flat hierarchy and flexible conditions.
And some love the fact that they work for a world leading engineering consultancy within the pharma industry.
If theres one thing, we all share, its the passion for what we'do. Together we'design and build pharma facilities that are essential for millions of patients all over the world.

Sounds like something you d like to do. If you're ready to join our passion, let s hear from you.