NIIT is hiring Freshers Candidates|| WFO|| Rotational shift

Job Position: Quality Auditor

Minimum Experience: 0 to 2 years

Location: Gurgaon

Timings: Flexible with Shifts

Contact: Jasleen Kaur

Jasleen.2.Kaur@niitmts.com

• 7042458078 - share resume on WhatsApp

Job Description

• Transaction audits of emails, calls, cases , queries, chat recordings, media shell
• Preparing Daily Audit reports/defect reports
• Providing feedback to team on issues /defects raised during the audits Root Cause Analysis of any issues reported internally /externally
• Will be auditing recordings and media shell based on Quality checklists and client requirements for specific projects
• Creation of Quality documents and checklists and upkeep of systems
• Support in Floor management/hosting sessions in some projects, cross projects
• Cross project support on activity or case audits

Process improvement initiatives like lean , process improvements

Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zone.

Note :

• 18 months of surety bond.
• Rotational Shift

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.