Associate Training Coordinator

The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.
Assist the customers with the Training Administration issue/E-mail
Provide the customer with resolutions / Training scheduling options
Gather additional information about reported issue
Perform detailed case analysis and document the case in the system and generate ticket
Generate daily / weekly reports for the customer on Microsoft Excel
Perform Training Management activities on the Learning Management Systems.