AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Engaged Employer
i
This company page is being actively managed by
Nexdigm Team. If you also belong to the team, you
can get access from
here
Nexdigm
Compare
All Filters
352 Nexdigm Jobs
Associate - Retailing and Incentives
0-2 years
₹ 1.8 - 3.8L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Pune
1 vacancy
Associate - Retailing and Incentives
Nexdigm
posted 1mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Strong business process (Sales andRetailing) and technology analysis skills - ability to understand MDD/similar industry and customer requirements
Take the lead on distributor onboardingactivities (Interviewing the dealer, Requirement gathering, Gap analysis,coordinating with various stakeholder, UAT, Dealer Agreement Signoff, UserAccess Management, Documentation, Go-Live and Support)
Manage tracking customer incidents/new requests
Handholding customer resolving the issuesthrough Phone, chat Remote Desktop, and email communication channels as per theagreed SLAs
Provide the necessary training to thedistributor as per the need
Data analysis skills - ability tointerpret data and reports for business requirements
Partner with Technical Support teammembers on various strategic projects when needed
Run monitoring reports for usage,performance, and/or availability.
Manage the master data for Dealer
Core Competencies:
Service Orientation - Should be aware of both- the internal as well as external customers and their needs; and is committedto meeting the customers evolving, long-term needs - the focus is on SERVICE
Result Orientation - Should be able todirect efforts towards developing and implementing realistic action plans tomeet business objectives; with a sense of urgency - the focus is on achievingRESULTS
Initiative - One must not onlyunderstand and accept the responsibilities towards his/her job; but alsoproactively works towards identifying challenges and its resolution - the focusis on seeking SOLUTIONS
Professionalism - Should have in-depthknowledge of all functions and displays not only required skill-set, but alsoethics and integrity while conducting the job - the focus is on PROFESSIONALISM
Cooperation - One must ensurecompletion of all tasks at hand and simultaneously extends support to teammembers and displays joint ownership towards achieving business objectives - the focus is on TEAMWORK
Communication/Feedback- Shouldbelieve in providing feedback to other associates and receiving feedbacks toenhance performance, thereby meeting business objectives - the focus is on OPENCOMMUNICATION
Other Benefits:
Medical Insurance(self-coverage): Includes Group Mediclaim policy and Group PersonalAccident Policy.
Long Term InvestmentEngagementPlan: This is an employee incentive plan introduced to encourage, reward,and incentivize eligible employees towards long-term engagement, to optimizetheir performance and enable them to partake in the growth of the Organizationand further its best interests.
Transportation support: Bus facility (where available) is allocated to you based on yourrequirement and availability of seats.
Focus on individualcareer growth: via career aspirations discussions, rewards recognition, long service awards.
Career Enhancementprograms through Continuous Learning, Upskilling, andTraining.
Focus on HolisticWell-being : The Wellness Corner: Access to a mobileapplication that provides expert guidance on physical, emotional, and mentalwell-being to you and your immediate family members.
Support Mechanisms: Various support mechanisms like buddy program for new joiners,childcare facilities for new mothers etc. are made available for ourAssociates.
Health Check-up Camp: Access to a mobile application that provides expert guidance onphysical, emotional, and mental well-being to you and your immediate familymembers.
Working Model: Work-from-office
Shift Timings : Nexdigm operates in multiple shifts to helpcater to our clients better:
- Morning shift - 7:00 am to 4:00 pm
- General shift - 9:30 am to 6:30 pm
- Evening Shift - 3:30 pm to 12:30 am
Please Note: Shift timings differ basis the role. The shifttiming allocated to you will depend on the scope of work and will be communicatedto you during the offer discussion.
DESIREDCANDIDATE PROFILE:
- Any Bachelor s Degree
- 0 - 2 years of relevant experience in L1 customer support (voice and email), with a strong customer interaction experience
- Should understand the Retail business including supply chain fundamentals and organizational hierarchy
- Passion to be a part of a smart working and winning team
- Ability to multitask in a fast-paced environment
- Excellent ability to learn and articulate software-related and technical concepts
- Strong active listening skills and excellent written and oral communications skills (English and Hindi)
- Strong attention to detail when communicating with customers (verbal written)
- Ability to empathize with customers and convey confidence
- Expertise working with Microsoft Excel and Reporting Tools
- Strong documentation skills
- Strong interpersonal and soft skills
HiringProcess:
Your interaction with us will include,but not be limited to,
- Technical / HR Interviews
- Technical / Behavioral Assessments -Accounting, Excel, Logical reasoning
Finally, our peopleare our most valuable asset; if you agree with us on this, we would love tomeet you!
Employment Type: Full Time, Permanent
Read full job descriptionNexdigm Interview Questions & Tips
Prepare for Nexdigm Associate roles with real interview advice
Top Nexdigm Associate Interview Questions
Q2. Tell me difference between accouts payable and receivables
asked in
Associate interview
Q3. How contract can be terminated? And state it’s procedure?
asked in
Legal Analyst interview
What people at Nexdigm are saying
Rating based on 83 Associate
reviews
Anonymous · Finance & Accounting
in Pune
Likes
Working Environment ♻️ .
- Job security - Good
+2 more
Dislikes
Salary &Benfits
- Promotions - Poor
Associate salary at Nexdigm
reported by
321
employees
Unlock
₹1.8
L/yr - ₹4
L/yr
63%
less
than the average Associate Salary in India
View more details
What Nexdigm employees are saying about work life
based on 620 employees
Strict timing
Monday to Friday
No travel
Day Shift
Nexdigm Benefits
View more benefits
Compare Nexdigm with
KPMG India
Compare
Deloitte
Compare
PwC
Compare
Ernst & Young
Compare
Grant Thornton
Compare
BDO
Compare
RSM India
Compare
Crowe Horwath
Compare
Baker Tilly Virchow Krause
Compare
Mazars
Compare
KPMG Global Services
Compare
ZS
Compare
Mercer
Compare
Citco
Compare
Willis Towers Watson
Compare
WSP
Compare
Guidehouse
Compare
McKinsey & Company
Compare
Mott MacDonald
Compare
Gartner
Compare
Similar Jobs for you
Deputy Manager/Manager - International & M&A Tax - Pune/Mumbai
5-10 Yrs
Pune, Mumbai
Recently Viewed
REVIEWS
Societe Generale Global Solution Centre
No Reviews
REVIEWS
Piktorlabs
No Reviews
JOBS
Turing
No Jobs
JOBS
Turing
No Jobs
REVIEWS
DXC Technology
No Reviews
JOBS
Wipro
No Jobs
JOBS
DBS Bank
No Jobs
JOBS
DBS Bank
No Jobs
JOBS
NetApp
No Jobs
Share an Interview
How was your last interview experience?
Feedback
