Inside Sales Specialist

Job Description: Inside Sales Specialist (LOS Sales)

Position: Inside Sales/Business Development Department: Sales

Industry: Sales of LOS/LMS Software for Non-Banking Financial Company (NBFC) & BFSI

Location: Remote (Mumbai)

Role Overview:

The inside sales specialist will focus on selling financial products such as LOS, LMS, banking software, & financial services to potential and existing clients. This role involves client interaction over phone calls, emails, and other digital channels, understanding client needs, promoting relevant products, and driving sales revenue.

Key Responsibilities:

Lead Generation

• Source and identify potential clients through various channels such as Cold Calls, inbound inquiries, outbound calls, email marketing, and referrals.
• Research and develop a list of prospective customers.

Client Interaction:

• Contact leads to understand their requirements and offer suitable solutions.
• Effectively communicate product features, benefits, and competitive advantages.
• Sales Pitch and Conversion:
• Deliver product presentations and sales pitches to clients.
• Negotiate terms and close deals.
• Follow up on warm leads to convert them into sales.
• Manage a sales pipeline and track progress toward monthly sales goals.

Relationship Building:

• Maintain long-term relationships with clients to foster repeat business.
• Ensure a positive customer experience.

Sales Reporting:

• Maintain and update CRM systems with details of customer interactions, sales activities, and progress reports.

Collaboration:

• Work closely with the field sales team, marketing, and customer support teams to align on sales strategies and optimize lead conversions.
• Participate in sales training programs to stay updated on new products and industry trends.
• Track daily, weekly, and monthly sales performance and provide reports to management.

Key Skills & Qualifications:

• Education: Bachelor's degree in Finance, Business, Marketing, or related fields.
• Experience: 1-3 years of inside sales experience, preferably in financial services or NBFCs.
• Sales Skills: Proven ability to meet and exceed sales targets; excellent negotiation and persuasion skills.
• Communication: Strong verbal and written communication skills in English and local language.
• Tech Savvy: Familiarity with CRM software and MS Office.
• Customer-centric: ability to understand customer needs and deliver relevant solutions.
• Problem-Solving: Quick thinker with problem-solving abilities to address client concerns.

Work Environment:

• Will require collaboration with field sales teams.
• This role offers opportunities for growth in a dynamic Fintech services environment with attractive incentive structures based on performance.