Lead - Email Deliverability

Email Deliverability LeadMumbai | DE | Full - TimeAbout Netcore:Netcore Cloud (wwwDot Netcorecloud

com ) is a global leader in customer engagement and retention, providing AI-powered marketing automation, email delivery, and personalization solutions to businesses worldwide

Founded in 1997, the company has consistently evolved to help brands create seamless, data-driven customer experiences

With a strong emphasis on innovation, Netcore Cloud leverages AI and machine learning to optimize marketing strategies, enhance customer engagement, and drive business growth

The company s robust platform integrates omnichannel marketing, product experience, and customer data, empowering businesses to boost conversions and customer loyalty

Recognized for its excellence, Netcore Cloud has earned numerous accolades, including being named a Great Place to Work for seven consecutive times

The company serves over 6,500 brands across 40+ countries, delivering over 20 billion emails per month and enabling businesses to achieve higher engagement and retention rates

It has been featured in the Gartner Magic Quadrant for Multichannel Marketing Hubs and acknowledged by G2 as a Leader in Email Marketing and Customer Engagement Platforms

Its AI-driven innovations, including Smart Push and Raman AI, have set industry benchmarks, making it a preferred choice for global enterprisesDot Netcore Cloud has a strong global presence with offices in key locations such as India, the USA, the UK, Singapore, Indonesia, UAE, Nigeria, and Germany

The company serves some of the world s leading brands, including Flipkart, Myntra, ICICI Bank, Airtel, Vodafone, MakeMyTrip, and Domino s, helping them deliver superior customer experiences

With a vision to redefine customer engagement, Netcore Cloud continues to invest in cutting-edge technologies and expand its global footprint, reinforcing its position as a market leader in MarTech and SaaS solutionsTechnical Skills: Basic understanding of email technologies, including MTAs, SMTP, DNS, FBLs, and authentication protocols (SPF, DKIM, DMARC)

Exposure to IP/domain DNS setup in collaboration with the Operations team

Familiarity with tracking and analyzing key performance metrics in email deliverability

Basic knowledge of developing and using reports to evaluate the effectiveness of email strategies

Introduction to monitoring and maintaining email deliverability best practices

Involvement in data cleanup activities (unsubs, inactives, etc)

Assistance in resolving blocks, blacklist listings, and addressing abuse complaints through collaboration with customers, ISPs, and antispam organizations

Basic awareness of proactively identifying and resolving email delivery problems

Soft Skills: Team lead with Experience into EMail Deliverability for 5+ Years

Strong verbal and written communication skills (English)

Support in executing and promoting email marketing program strategies

Communication of critical performance metrics on a weekly, monthly, and quarterly basis

Collaboration with internal and external teams as needed

Ability to stay calm under pressure and persist until a solution is found

Emphasis on doing things accurately every single time

Ability to maintain focus to ensure nothing falls through the cracks

Quick learner with the ability to adapt to changes seamlessly

Comfortable explaining basic concepts both in writing and verbally

Interest in participating in deliverability and anti-spam industry groups and forums

Experience Desired: Familiarity with Linux, DNS Management, Database knowledge, and client consulting is a plus

Exposure to MTA knowledge or scripting is an added advantage

This job might be for you if: Youre excited about solving problems and taking on challenges

Helping others and guiding them to understand excites you

Attention to detail and doing things right is a priority for you

Adaptability and quick learning are your strengths

You are motivated, driven, and eager to take ownership of your work