Senior Executive/ Team Leader - Administration

Job Description

CompanyAbout the Company:
NetCarrots Loyalty Services, founded in 2000, is a pioneer in providing Loyalty and Relationship Marketing services.
Over the years, we have invested wisely in developing own proprietary tools and management methodologies which provide an edge to our client's relationship marketing programs.
In addition, we bring world-class technology platforms, end to end reward fulfillment and project management capabilities to deliver loyalty marketing and CRM solutions that positively impact our client's marketing objectives. We have had the benefit of working with a diverse range of businesses and sectors. Brands such as Canon, Indiatimes, Microsoft, Reliance World, Titan and Tata Sons have entrusted us to devise and manage their Customer and Channel Programs.

What is in it for you?
In addition to being part of a future-ready, a career at NCPL offers an individual:

1. High Visibility Senior Management is hands-on in all engagements
2. A strong learning environment and the ability to develop multi-disciplinary skills
3. A steep growth track a fast growing company, NCPL prefers to promote from within

SolverÃ.Global by NetCarrots
We are a data driven and tech enabled global marketing solutions company. From transforming digital journeys to personalizing customer engagement, from accelerating brand exposure to creating consistent customer experiences across channels, our solutions and technology help our clients acquire, grow, and retain customers.
We have invested wisely in developing own proprietary world class technology platforms, digital solutions and project management capabilities that provide an edge to our client's marketing programs.

NetCarrots Loyalty services, our strategic services division, has been helping brands create brand advocates for the last 24+ years.
Headquartered out of Noida (Delhi NCR), we have a branch office in Bengaluru. We service global locations through our partners who provide solutions based on our platforms.
What is in it for you?
In addition to being part of a future-ready, a career at NCPL offers an individual:

1. High Visibility Senior Management is hands-on in all engagements
2. A strong learning environment and the ability to develop multi-disciplinary skills
3. A steep growth track a fast growing company

Please visit our website to know more about the company.
Website: http://www.netcarrots.com/

Relevant Experience: 3+ years

Job LocationSector-5, Noida

DescriptionJob Summary
The Senior Executive/ Team Leader – Administration is responsible for overseeing and managing the day-to-day administrative operations to ensure a smooth and efficient workflow within the organization. This role involves supervising administrative staff, implementing office policies, ensuring compliance with company standards, and supporting various departments in achieving their operational goals.

Key Responsibilities
Administrative Management

• Plan, coordinate, and supervise all administrative operations, including office management, facility maintenance, and logistics.
• Ensure proper record-keeping and documentation of all administrative activities.

Team Leadership

• Lead and mentor the administrative team, fostering a culture of professionalism, accountability, and teamwork.
• Delegate tasks, monitor performance, and provide regular feedback to team members.

Facilities and Asset Management

• Oversee office facilities, ensuring cleanliness, safety, and functionality.
• Manage inventory and procurement of office supplies and equipment.
• Coordinate with vendors and service providers for facility maintenance and repairs.

Compliance and Policy Adherence

• Ensure adherence to organizational policies, government regulations, and compliance standards.
• Monitor office security and implement safety protocols.

Coordination and Support

• Liaise with internal departments to provide administrative support for events, meetings, and special projects.
• Handle escalations and resolve administrative issues promptly.
• Act as a point of contact for external stakeholders regarding administrative matters.

Budget and Resource Management

• Manage the administration department and budget effectively.
• Monitor expenses and provide reports to senior management.

Desired Profile

• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Good understanding of administrative processes and policies.
• Strong communication and interpersonal skills.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Proficiency in office management software and tools.

Mandatory Qualifications / Certifications: Graduate or Post Graduate