Vice President - Sales

Fintech with Telecom Experience candidates only apply

No Relocation candidates Please + Immediate Joiner preferred

About the Role

Experience: 12+ years

Department: Sales

Working Days: 6 Days

Working Industry: Fintech / Banking experience only

Responsibilities

• Leadership and Team Management:
• Provide strong leadership and guidance to the sales teams, fostering a high-performance culture and ensuring alignment with organizational goals
• Recruit, train, mentor, and motivate team members to maximize their potential and achieve individual and team targets
• Conduct regular performance evaluations, provide constructive feedback, and implement strategies to enhance team productivity and efficiency
• Train, and manage a team of Field Onboarding Specialists across assigned cities
• Motivate and guide the team to achieve onboarding and merchant activation targets
• Operational Oversight:
• Monitor daily field activities, ensuring timely and efficient onboarding of merchants
• Implement processes to streamline onboarding, reduce drop-offs, and improve merchant experience
• Identify bottlenecks in the onboarding process and propose data-driven solutions
• Market Knowledge:
• Stay updated on hyperlocal delivery trends and merchant needs within the assigned Region
• Sales Strategy and Planning:
• Develop and execute comprehensive sales strategies and plans to drive credit card sales growth and market penetration
• Collaborate with the marketing and product development teams to identify market trends, customer needs, and competitive opportunities
• Analyze sales data, market insights, and customer feedback to refine sales strategies and improve performance
• Revenue Generation and Target Achievement:
• Set ambitious sales targets and revenue goals for the tele-sales and field sales teams, and develop action plans to achieve them
• Monitor sales performance, track key performance indicators (KPIs), and implement corrective measures as needed to ensure targets are met or exceeded
• Drive cross-selling initiatives and upselling opportunities to maximize revenue generation and customer lifetime value
• Client & Customer Relationship Management:
• Build and maintain strong relationships with key clients, partners, and stakeholders to drive customer acquisition, retention, and satisfaction
• Ensure that the tele-sales and field sales teams deliver exceptional customer service and support, addressing customer inquiries, concerns, and escalations promptly and effectively
• Compliance and Risk Management:
• Ensure compliance with regulatory requirements, internal policies, and industry standards related to credit card sales and marketing activities
• Implement robust risk management processes and controls to mitigate potential risks and safeguard the interests of the company and its customers
• Reporting Matrix:
• Prepare regular reports and presentations for senior management to provide updates on sales performance and strategy execution
• Monitor sales metrics and performance indicators to track progress and identify areas for improvement

Qualifications

Bachelor's degree in Business Administration, Marketing, Finance, or a related field. MBA preferred

Proven track record of success in sales leadership roles, preferably in the financial services industry with a focus on credit card sales

Strong leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams to achieve goals

Strategic thinker with excellent analytical abilities and problem-solving skills

Deep understanding of sales processes, techniques, and best practices

Knowledge of regulatory requirements and compliance standards relevant to credit card sales

Results-driven mindset with a focus on delivering tangible business outcomes

Ability to thrive in a fast-paced, dynamic environment and drive change effectively.