Key Responsibilities
- Design and integrate WalkMe elements into Workday other applications as required.
- Should have working knowledge in configuring and troubleshooting Launchers, ShoutOuts, Smart Walk-Thru, Smart Tool Tips and Shuttles.
- Create eLearning experiences, training programs for user-friendly experiences.
- Customize WalkMe elements using HTML, CSS, and JavaScript
- Lead drive Walk-me upgrades.
- Upskil into Workday functional areas to seemlessly integrate Walk-me features on Workday.
- Partner with the other Workday Leads to support them build walk-me validations, blockers, tool tips, etc. to improve the functionality overall user experience.
- Drive design, configuration, and deployment between Workday and Walk-me systems for Global and Regional initiatives including translations.
- Facilitate design workshops with key stakeholders from regional and global teams, gathering and documenting their business requirements
- Translate business requirements into a technical delivery, detailing out all impacts and associated configurations
- Adhere to delivery documentation standards, like Configuration enhancement document detailing the complete change lifecycle inclusive of requirements, technical build, unit testing, UAT and associated business sign off
- Partner across other HR System domains to ensure impact assessments are fully understood and well-co-ordinated in the delivery of change
- Set up and guide UAT relating to Change or Project Delivery
- Assist in writing, developing and co-ordinate test scripts and associated efforts
- Manage defect resolution, fixing issues as part of Change or Project Delivery
- Partner with our Support Team, enhancing their functional knowledge and assisting with the ongoing build of the Support Knowledge Base.
- Ensure smooth transition of knowledge is provided to support team when changes are delivered.
- Troubleshoot and resolve configuration issues
Personal Attributes
- Believes in the delivery of absolute quality
- Strong attention to detail and focus
- A logical thinker, who is adaptable to any situation
- Able to work effectively in a
Employment Type: Full Time, Permanent
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