Credit Controller

Job Description
Credit Controller
Reporting to: Credit Control Manager

Job purpose

The key responsibilities for this role are to assist with cash collection, manage invoice queries and ensure they are dealt with quickly and to assist with the reconciliation of supporting data.

Job Responsibilities

• Take ownership of the ledgers for a portfolio of customers, including the forward chasing of debts to ensure payments are made to terms, actively reducing Aged Debt.
• Adhere to the Companies On-Stop procedure making sure it is strictly followed.
• Query Management and resolution - Interact with relevant internal teams to ensure the timely resolution of outstanding queries.
• Allocate receipts against customer accounts, accurately on a daily basis.
• Prepare and distribute monthly debtor statements.
• Build and maintain strong relationships with the external customers on your ledger

Performance Criteria

• Ideally a number of years of credit management experience with a strong understanding of credit management processes.
• Have a passion for collecting outstanding debt and target driven.
• Good at establishing and maintaining relationships with internal and external stakeholders.
• Ability to prioritise workloads and meet tight deadlines.
• Hands on approach.
• Proficient in Microsoft Office applications.

Qualifications & Capabilities

• Proven experience in a fast-paced Credit Control department.
• Demonstrable experience of multi-currency & multi-company ledgers.
• Must be competent in all aspects of credit control including query management.
• Must be tenacious and target driven.
• Good team player, combined with ability to work using own initiative.
• Great negotiator with excellent communication and interpersonal skills.
• Must be business orientated with sound customer service skills, both internally and externally.
• High level of accuracy and attention to detail.

Credit Management qualification is desirable but not essential.