Doctor Coordinator

Key Responsibilities and Tasks

• Coordination & Queue Management for the patients coming in OPD.
• Coordinating & Assisting patients for the paper work/formalities to be completed while admission and during stay in the hospital & discharge.
• Follow-up with the patients whenever required.
• Liasioning with all the departments e.g. Front Office/Billing/TPA Desk Nursing Etc. for all the patient coming to OPD & IPD whenever required.
• Taking dictation and to transcribe.

• Maintaining filing system in the Office.

• Maintaining record of the Appointments of the department.

• Sorting out routine correspondence independently.

• Carrying out follow up jobs according to the time schedule.

• Ensuring that office discipline is maintained.

• Maintaining the secretarial call of the Department, and assist the HOD in efficient running of the Department.

• Handling the reception of patients and other visitors to the HOD Office in a courteous and friendly manner.

• Answering telephone calls, taking messages for HOD, dealing with enquiries from patients and their relatives in a helpful and courteous way.

• Maintaining and making entry into the computer database set up in the HOD s Office.

• Photocopying pages/documents and various other tasks directed by the HOD.

• Having good word processing skill and have sound grammar knowledge.

• Be efficient in disposing of dictation and typing work.

• Knowledge of medical terminology would be advantageous in case of typing of correspondence, reports, minutes of meetings and other documents at the request of HOD.

• Performing other duties of comparable responsibility that may be assigned from time to time.