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Mann And Hummel Filter
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Specialist - OM & CS
Mann And Hummel Filter
posted 22d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Transaction processing - Order Management team in MANN+HUMMEL shared service centre in India.
- Receives and processes complex customer orders, inquiries and/or complaints
- covering items or products ordered. Maintains an ongoing relationship with customers and sales staff.
- Uses knowledge of products, product availability, sales
- territories, and individual customers to provide a key communications link to the customer.
- Exercises judgment and discretion, and functions independently within authorized limits.
- Typically requires analysis, judgment, and sensitivity to customer needs.
- Education/university degree in business administration, sales, commerce or any other relevant field.
- 0 to 3 years of experience in Order to Cash/Account Receivables/ Credits and Collections/Order management / Customer service domain.
- SAP Financials (FICO- Mandatory and SD- added advantage) and MS Office (excel, Powerpoint, word, visio..)
- Overall overview or working experience in controlling, reporting or data analysis will be an added advantage
- Experienced in Shared Service Centre environment (ticketing tool, SLA KPIs)
- Flexibility with shift timining for self and experience in 24x5 shift model.
- Service oriented mindset - Proven ability to develop new ideas and creative solutions
Employment Type: Full Time, Permanent
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