Sales Person

Retail Sales Representative

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out.

You will help identify client needs and answer questions about our products and services and recommend solutions.

A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. A Retail Sales Representative is a customer-oriented professional who assists shoppers in finding the right products.

They provide information, process transactions, and promote sales through engagement. Their role involves stocking shelves, handling financial transactions, and ensuring excellent customer service to drive business success.
Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the stores profitability.

RESPONSIBILITIES
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
REQUIREMENTS AND SKILLS
Proven work experience of 2-3 years as a Retail Sales Representative, Sales Associate or similar role
Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Basic math skills
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
BBA or MBA in Marketing or Graduate degree in any stream .