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3.7

based on 642 Reviews

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810 Luxoft Jobs

Service ITSM Technical Consultant with Sampro - Noida

Luxoft

3.7

based on 642 Reviews

6-7 years

Noida

1 vacancy

Service ITSM Technical Consultant with Sampro - Noida

Luxoft

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Servicenow ITSM

Job Description

Project Description:DXC Technology India is seeking great talent to join our Enterprise Apps & SaaS group.
Our Enterprise Apps & SaaS Group works on the latest and emerging Enterprise Applications such as ServiceNow to enable the ERP and Business Transformations for our clients. We look for candidates who are well versed in the Enterprise Application skills and can demonstrate a higher knowledge in ServiceNow ITSM to solve real world problems and maximise value of the product for our clients.
The ITSM Solution Consultant is an experienced multi-skilled professional, with hands on experience in ServiceNow ITSM & ITOM Event Management activities. He/she is a good team player, who is part of a team responsible for managing the act as an Advisory to our customers.
The consultant is motivated to take strong ownership on actions, to find innovative ways to improve the services' agility and efficiency, and to continuously gain more skills.
Responsibilities:• Work with Clients, Functional and Technical teams to drive effective management of the application.
• Ability to lead a team of consultants and deliver for the client.
• Support and Manage System testing, as well as supporting the customer through User Acceptance Testing and Post Production phase.
• Innovate ways to reduce the operational activities.
• Think creatively to solve the user problem with holistic and simple solution.
• Manage individual project priorities, deadlines and deliverables.
• Ensure compliance with the documented software processes and procedures throughout the life cycle.
• Create SOP documentation and update them to Implement best practices, standards and procedures including quality and delivery methodologies.
Mandatory Skills:

ITSM
ServiceNow

Mandatory Skills Description:• Together with an enthusiastic team, we focus on delivering solutions for License Management and Life cycle management with ServiceNow SAMPro.
• It will be part of your job to a.o. help setup publisher packs and SAAS connectors, setup the lifecycle management workflow and reporting and work on integrations with other IT processes. All done by translating complex stakeholder and organizational requirements into user stories.
• Refining the user stories, developing and testing the results together with other developers, other agile teams in the ServiceNow area and stakeholders. Are you an enthusiastic Developer on the ServiceNow platform and take ownership of value delivery to stakeholders? Then you are the dream candidate.

As a ServiceNow Developer, your main activities are
• Working with ServiceNow for at least 5 years, developing, configuring, testing, deploying and maintaining ServiceNow.
• You have knowledge and experience
• In working with ServiceNow for at least 5 years, developing, configuring, testing deploying and maintaining ServiceNow.
• One of the ServiceNow applications: ITx (ITSM, ITOM, ITBM, ITAM)
• ServiceNow CSA (certified System Administrator) certificate
• ServiceNow certification (SAM Pro Fundamentals), ITIL or eager to learn.
Nice-to-Have Skills Description:• Knowledge of JavaScript
• Agile/ DevOps way of working