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Team Lead
Teleperformance
posted 15hr ago
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Job Description
Greeting from Teleperformance...!
Looking for immediate joiner
- Candidate must have experience in voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably.
- Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations.
- Excellent communication skills in English.
- Minimum 2 years' experience in Voice process
- Salary up to 4 LPA
- 6 days working
Contact - 9449900627, yamanurappa.kuri@teleperformancedbs.com
Employment Type: Full Time, Permanent
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What people at Teleperformance are saying
Rating based on 719 Team Lead
reviews
Anonymous · Customer Success, Service & Operations
in Indore
The job security is good.
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
- Promotions - Bad
Team Lead salary at Teleperformance
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