Manager - KAM

Role & responsibilities:

Manager role

• Should have managed a large team of On-Rolls and Off rolls
• Experience in Team management, P & L management, Key account management, Relationship building, Sales, Business Development
• Strong People Orientation and skills to manage a large team.

You are responsible for:

• Team management
• Manage Client service team
• Cross Functional working with Operations, IT, Finance, Design, F&I, L&P and HR
• P & L management
• Continuous monitoring of Client Revenue & Cost accounts
• Review & Improve on the Service SLAs to ensure there is no impact on losses in storage & revenue.
• Contribute to cost reduction and efficiency increase
• Account Management
• Track and improve key metrics like revenue, share of wallet growth, Operational Performance metrics
• Reconciliation and Closure of shipments on time
• Collection of Payments on time
• Drive customized solves for supply chain partners by working closely with
• Engage with partners on business growth with periodic reviews
• New partnerships
• Program manage the onboarding effort and take new accounts live
• Product development and VAS
• Enhance Service Offerings through innovative solves & VAS
• Lead initiatives internally to improve key fulfillment related metrics.
• Reporting & MIS
• Understanding Client & Internal Systems and building reports, dashboards